[Hiring] Director of Design @InStride Health

Role Description

We are looking for a Director of Design to serve as the strategic architect and visionary for InStride Health’s product ecosystem. In this role, you will be responsible for a design vision that harmonizes technical innovation with clinical warmth, ensuring our use of technology and AI remains approachable and supportive to the families and clinicians we serve. This role reports to the VP of Product, Technology. This is a fully remote position.

Responsibilities

• Define a Vision of Clinical Harmony: Establish a multi-year design roadmap that balances high-tech innovation with "clinical warmth."
• Operationalize a Design Architecture for Engineering Autonomy: Partner with Engineering and Product leadership to build scalable systems.
• Stewardship of Human-Centered Technology and AI Strategy: Set interaction principles and emotional guidelines for technology and AI use.
• Establish Design Principles as Guardrails: Define and socialize core design principles for the InStride UI.
• Lead a Versatile Design Organization: Mentor individuals to act as strategic partners in design.
• Champion a Culture of Evidence: Establish methodologies for user research and discovery.
• Operational Stewardship: Own the design organization’s operational strategy.
• Unify the Experience Ecosystem: Partner with Marketing and Growth leadership for a seamless brand identity.

Qualifications

• 8+ years of experience in Product Design.
• Exceptional ability to deconstruct complex healthcare problems into scalable design systems.
• Success in leading design for complex systems serving a broad range of users.
• Proven ability to implement modern tools and AI to automate the design-to-code lifecycle.
• The ability to make high-stakes trade-offs between business speed, technical constraints, and clinical safety.
• Proven ability to build deep, high-trust relationships with senior leadership.
• Prior experience in a clinical or regulated health tech environment is highly preferred.

Requirements

• Experience in leading teams through periods of scale and technological transition.
• Deep understanding of how design quality correlates to patient trust and safety.
• Knowledge of HIPAA compliance, data privacy standards, and WCAG accessibility requirements.

Benefits

• Generous benefits package (401k with match, Flexible PTO, paid holidays, paid service days).
• 4 week paid sabbatical, 12 week paid parental leave.
• Health benefits starting on your first day.
• Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment.
• Fully virtual: work from the comfort of your home with periodic in-person retreats.
• Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB).