[Hiring] Design Lead @MazeMultiplayer

Role Description

We’re seeking a Design Lead with a proven ability to lead UX projects, manage project scope, and drive results. The ideal candidate will have strong communication, strategic thinking, storytelling, and creative problem-solving skills. Additionally, experience in client and people management is essential for success in this role.

• Have a strong understanding of design foundations within user experience, interaction, and visual design
• Establish and articulate the design strategy to the internal team, to ensure work is aligned with business goals
• Have an expert understanding of the design methods used to support in the design process, and actively seek new methods to increase our efficiency and outputs
• Lead the creation of prototypes
• Lead the creation of documentation for developers
• Establish desired customer experience outcomes that are rooted in the user journey and resonate with a user's pain points
• Develop creative solutions for challenges that have a broader business impact
• Leverage data, research, and analytics to inform complex, high-impact decisions
• Oversee regular client communications, ensuring design or research decisions are expressed clearly and effectively to clients
• Navigate complex relationships and resolve conflicts with tact and emotional intelligence
• Proactively develop or strengthen existing partnerships with our clients
• Oversee project management activities
• Identify opportunities within existing client relationships to expand our partnership
• Socialize the scope of work to align stakeholders and team members on workstream goals and expectations
• Embrace and contribute to our culture of continuous creative improvement, innovation, and excellence, and always search for ways to help make a positive impact on the team!

Qualifications

• Proven 5 years full-time industry experience as a UX designer, with at least 1 year in a people manager role
• Portfolio we can access
• Must have a minimum 3-hour overlap with Toronto EDT timezone

Benefits

• $120,000 - $145,000 annually
• Work from anywhere
• Annual discretionary bonus
• Competitive salary
• Paid time off (over 20 days)
• Health benefits
• Training & development opportunities