[Hiring] Creative Director @Bright AV

Role Description

Built on an established foundation of talented internal creatives, trusted freelance partners, proven processes, and offshore resources, this role will ensure the department continues to deliver exceptional creative work while identifying opportunities to improve quality, efficiency, scalability, and profitability.

The Creative Director will provide creative leadership across client engagements, mentor and develop creative talent, strengthen cross-functional collaboration, and help expand Bright AV’s creative capabilities as a competitive advantage.

This role blends creative vision with operational leadership and business acumen. Success is measured by the quality of the work produced, the strength of the creative team and partner network, client satisfaction, department profitability, and the continued growth of Creative Services.

This position reports directly to the President.

Qualifications

• Experienced creative leader with a background in experiential marketing, live events, presentation design, creative agencies, or brand experience environments.
• Strong creative instincts combined with business acumen and operational discipline.
• Excellent communication skills and a passion for developing people.
• Comfortable leading clients, inspiring creative teams, managing budgets, and presenting ideas.
• Ability to build a department designed for long-term growth.

Requirements

• Lead and continuously improve Bright AV’s Creative Services department.
• Provide creative leadership across various creative domains including presentation development, scenic design, event branding, motion graphics, video production, environmental graphics, and experiential storytelling.
• Mentor and develop internal designers while providing leadership and direction to offshore creative resources and freelance partners.
• Strengthen and expand Bright AV’s network of trusted freelance creatives.
• Continuously refine creative workflows, resource planning, quality standards, and production processes.
• Evaluate and implement emerging technologies, AI tools, and creative workflows.
• Partner with leadership on long-term staffing strategy and departmental growth.
• Remain actively engaged in the creative process by providing art direction and strategic support.
• Review work across internal, offshore, and freelance resources for consistency and quality.
• Serve as senior creative advisor on strategic client engagements.
• Collaborate with Producers, Sales, Operations, and Account teams to develop creative solutions.
• Participate in client meetings, discovery sessions, pitches, and presentations.
• Monitor department utilization, resource allocation, freelancer performance, and overall profitability.
• Establish and monitor key performance indicators related to creative quality and financial performance.

Benefits

• PTO
• 401k with employer match, immediately vested
• Cell Phone Reimbursement
• Comprehensive Medical, Dental, Vision and FSA offerings
• Annual Family & Friends Fun Day Stipend
• Annual Wellness Stipend
• Dynamic and creative work environment
• Customize your space benefit

What Success Looks Like

• Preserve and strengthen the collaborative culture and creative processes within the department.
• Elevate the quality and consistency of creative work across all client engagements.
• Grow and strengthen Bright AV’s network of internal, offshore, and freelance creative talent.
• Improve operational efficiency, utilization, and profitability while maintaining exceptional client experiences.
• Expand the adoption and value of Creative Services across Bright AV’s client base.
• Serve as a trusted creative partner to Sales, Production, Executive Producers, and company leadership.
• Help position Bright AV as an industry leader in creative event experiences through innovation and collaboration.

Salary

Base salary starting at $125,000 annually DOE plus bonus.