[Hiring] Creative Director @Confluent Health

Role Description

The Creative Director owns the execution, quality, and delivery of EIM's visual creative work across design, copywriting, and video/photo production, leading the graphic design, video/photo production, and copywriting teams. The role translates brand vision and creative direction into consistent, high-quality outputs across campaigns, programs, and brand initiatives, and owns day-to-day creative operations. As both a people manager and an execution leader, the Creative Director ensures creative teams are supported, work is delivered on time, and visual standards are upheld.

• Execute and uphold visual standards across all design and video/photo outputs, ensuring creative work aligns with brand guidelines, campaign goals, and creative direction.
• Review and provide feedback on design and production deliverables to maintain high standards of craft, clarity, and consistency.
• Lead, mentor, and develop the graphic design, video/photo production, and copywriting teams.
• Provide clear direction, feedback, and coaching to grow skills, fostering collaboration, accountability, and a positive creative culture.
• Support onboarding and ramp-up of new team members.
• Own creative intake, prioritization, and production timelines.
• Manage day-to-day workflow across design and video/photo projects, balancing capacity, deadlines, and quality across multiple initiatives.
• Partner with marketing teams to improve creative processes and efficiency.
• Support campaign launches, events, and program initiatives with creative delivery.
• Collaborate with writers and content partners to ensure visual alignment with messaging.
• Identify opportunities to improve creative workflows and tooling.
• Support documentation of creative standards and production best practices.
• Stay current on design and production trends relevant to the business.

Qualifications

• Bachelor's degree in Design, Visual Communications, or a related field, or an equivalent combination of education and experience.
• 5+ years in design or creative production roles, including prior experience leading designers and creative producers.
• Experience managing creative workflows in fast-paced environments.
• Strong background in brand, digital, and campaign design.
• Strong communication, organization, and problem-solving skills.
• Ability to give clear, constructive creative feedback and uphold consistent visual standards across design, copy, and video/photo work.
• Proficiency with industry-standard creative and production tools (e.g., Adobe Creative Cloud) and with creative workflow/work-management systems.
• Ability to balance capacity, deadlines, and quality across multiple concurrent initiatives in a fast-paced environment.
• Collaborative leadership style that develops team members and partners effectively across marketing functions.

Company Description

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].