[Hiring] Creative Director @Ethos Life

Role Description

We are looking for a Creative Director to help us envision and deliver a cohesive, compelling, engaging, and distinctive brand strategy for our digital experience — from creative concepts to launched products.

• Own the ideation and creation of creative concepts spanning a significant portion of the customer journey.
• Elevate storytelling through visuals, motion graphics, photography, illustration, typography, and more.
• Champion intentional, intuitive, and engaging design, compelling storytelling, strategic experimentation, and measurable business impact.
• Shape how Ethos grows and help make Ethos the most trusted, modern, and appealing life insurance experience in the world.
• Combine strategic vision, team and resource management, with hands-on design excellence.

• Define and evolve the creative vision for how the company’s brand is expressed through its digital product, customer experience, and design systems.
• Lead creative direction for our product and lifecycle journeys — covering landing experiences, life-cycle marketing, product discovery and application flows, and policy management.
• Collaborate with Product Design and Product Management to ensure the company’s identity, tone, and emotion are consistently reflected in every product interaction.
• Collaborate with Marketing and Brand teams to maintain cohesion between campaign storytelling and the in-product experience.
• Collaborate cross-functionally with leadership to align product aesthetics with company strategy and values.
• Push creative innovation across the design practice — exploring new ways to bring the brand to life through various design elements.
• Contribute to create an environment of excellence and growth where team members can do their best work and grow professionally and personally.

Qualifications

• 10+ years of experience in design, art direction, or creative leadership, with a strong track record of shaping digital products and brand systems.
• Several years leading multi-person design teams.
• Proven ability to design visually striking, emotionally resonant, and intuitive experiences for b2c journeys.
• Experience in industries involving complex decisions such as fintech, healthtech, or insurtech.
• Proven ability to own a portfolio of surfaces, managing priorities for a small team.
• Demonstrated experience turning ambiguity into clarity — structuring complex information into elegant, actionable flows.
• Skilled at team and stakeholder communication — making design rationale clear and compelling.
• A track record of positive impact on quality, craft, and design culture.
• A portfolio showcasing breakthrough creative work with strong storytelling craft for b2c products.

Requirements

• Strong design and creative leadership skills.
• Ability to collaborate effectively across teams.
• Experience in managing design teams and projects.
• Excellent communication and storytelling abilities.

Benefits

• The US national base salary range for this full-time position is $150,000 - $266,000.
• Salary ranges are determined by role, level, and location.
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
• Further details of our US benefits can be found at Ethos Careers .