[Hiring] Associate Experience Design Director @Syneos Health Careers

Role Description

As an Associate Experience Design Director, you'll be in a leadership role helping to shape the future of our digital-forward experience initiatives that blend the creative application of technology with business needs and user insights. You will leverage your deep knowledge of design, leading-edge digital technologies, and experience best practices to oversee creative experience initiatives and develop innovative solutions. As a subject matter expert, you'll collaborate with cross-functional teams, guide, and mentor junior Experience Designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and design will ensure that our work is not only visually appealing, innovative and strategically sound, but also accessible and user-friendly-enhancing the overall customer experience. You'll ensure the work the Experience Design group produces is consistent with our client's brand guidelines and strategy.

• Responsible for experience design on several accounts.
• Help establish a creative vision for those experiences and maintain brand standards across multiple projects.
• Support the SVP GED in maintaining creative direction and vision of experiences for assigned brands; reinforce and maintain creative standards.
• Provide day-to-day direction to all members of the Experience team.
• Collaborate with strategy, account and medical leads to lead overarching brand experience initiatives.
• Facilitate creative reviews.
• Drive strategic and tactical discussions with client and account teams to develop strategically sound experience design work.
• Review scope assumptions and Experience team hours for deliverables.
• Nurture client relationships.
• Partner with Account & Strategy on POVs for clients.
• Proactively provide clients with potential experience opportunities.
• Identify organic growth opportunities.

Qualifications

• 8-10 years experience in digital design, experience design, and creative leadership.
• Knowledge of digital design tools including the Adobe Software Suite, XD, Sketch, Figma, and digitally-native animation programs (such as Principle, Spline, Lottie, FigJam, TouchDesigner).
• Ability to direct the design for 3D - three.js, etc.
• Bachelor's Degree in Design or Related Field.
• A strong portfolio showcasing relevant experience design work you've led, including examples of healthcare advertising projects.
• Pursuing continuing education opportunities in design, healthcare communication, or related areas.

Requirements

• The annual base salary for this position ranges from $110,000 to $135,000 CAD.
• Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.
• Some positions may include eligibility to earn commissions/bonus based on company and/or individual performance.

Benefits

• Dedicated to building a diverse, inclusive and authentic workplace.
• Encouragement to apply even if past experience doesn't align perfectly.
• Consideration of transferable skills from previous roles.
• Opportunity to join our Talent Network to stay connected to additional career opportunities.

Company Description

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world's ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise - if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.