[Hiring] Technical Cost Analyst @Humana

Role Description

We are seeking a highly analytical and technically curious Technical Cost Analyst, IT Cost Transparency & Optimization to join our IT Cost Transparency team. This role is responsible for analyzing infrastructure consumption, technology assets, financial data, and operational metrics to identify opportunities for cost optimization, rationalization, and improved technology investment decisions.

The ideal candidate combines strong analytical skills with foundational knowledge of IT infrastructure, including compute, storage, cloud, network, and data center technologies. Working closely with infrastructure engineering, architecture, finance, procurement, vendor management, and service owners, the Technical Cost Analyst will transform complex technology and financial data into actionable insights, business cases, and recommendations that support cost efficiency and strategic technology decisions.

This position is well suited for professionals with 1-5 years of experience in infrastructure operations, FinOps, technical analytics, technical asset management or related disciplines.

Key Responsibilities

• Infrastructure Cost Analysis:
  • Analyze infrastructure environments including storage, compute, network, cloud, backup, and platform services to identify cost reduction and optimization opportunities.
  • Evaluate technology consumption, utilization, capacity, and growth trends using operational and financial datasets.
  • Develop insights around asset utilization, underused resources, redundant technologies, and consolidation opportunities.
  • Support infrastructure demand forecasting and cost modeling activities.
• Data Analysis & Cost Transparency:
  • Consolidate and analyze data from multiple sources, including:
    • CMDB platforms
    • Infrastructure monitoring tools
    • Cloud and platform usage reports
    • Purchase orders
    • Vendor contracts
    • Invoice data
    • Asset inventories
    • Financial systems
    • Architecture and engineering documentation
  • Perform data validation, reconciliation, and trend analysis to ensure accuracy and consistency across sources.
  • Create dashboards, reports, and analytical models to support technology cost transparency initiatives.
• Business Case Development:
  • Develop financial and technical business cases supporting infrastructure optimization initiatives.
  • Build hypotheses regarding cost reduction, consumption efficiency, technology modernization, and rationalization opportunities.
  • Quantify potential savings, cost avoidance, investment requirements, and operational impacts.
  • Translate complex data findings into clear, concise communications for diverse audiences.
  • Partner with infrastructure engineers, architects, service owners, procurement teams, and finance partners to understand technology environments and validate assumptions.
  • Identify opportunities to improve cost management processes, reporting capabilities, and data quality.
  • Contribute to automation and standardization of reporting, analytics, and business case development processes.
• Data Analysis & Insights:
  • Has ownership, maintenance, and collection responsibility for data assets in the functional production support process.
  • Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau.
  • Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics.
• Technical Communications:
  • Assist with creation of branding, communication, and training materials.
  • Translate complex data findings into clear, concise communications for diverse audiences.
  • Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse.

Qualifications

• Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software.
• Demonstrated familiarity with AI concepts and their applications in an organization, including:
  • Programming (Python mainly), NumPy, Pandas, SciPy
  • Machine Learning Basics (Supervised & unsupervised learning, Regression, classification, clustering)
  • Data Handling & Preprocessing (Data cleaning, transformation, Feature engineering)
• Familiarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not required.
• Strong written, verbal, and visual communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience with SharePoint and PowerPoint.
• Proficiency in Microsoft Excel (data organization, formulas, basic analysis).
• Highly organized with strong attention to detail.
• Ability to manage multiple projects, maintain accurate records, and follow documentation standards.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Finance, Business Analytics, Engineering, Mathematics or a related field.
• 1-5 years of experience in one or more of the following areas:
  • IT infrastructure, Technology Operations
  • FinOps
  • IT asset management
  • Technology financial management
  • IT analytics
  • Technology consulting
• Strong analytical and problem-solving skills with the ability to interpret large datasets.
• Experience working with Microsoft Excel and data analysis tools.
• Experience creating reports, dashboards, and presentations for stakeholders.
• Ability to translate technical information into business-focused recommendations.

Preferred Qualifications

• Familiarity with infrastructure technologies such as:
  • Storage platforms
  • Virtualization environments
  • Servers and compute platforms
  • Cloud services (AWS, Azure, GCP)
  • Network infrastructure
  • Backup and recovery technologies
• Demonstrated familiarity with AI concepts and their applications in an organization.
• Experience with Power BI, Tableau, SQL, Snowflake, ServiceNow, or similar reporting and analytics platforms.
• Understanding of IT financial management, chargeback/showback, TBM, FinOps, or cost allocation methodologies.
• Exposure to vendor management, contract analysis, software licensing, or procurement processes.
• Knowledge of CMDB structures and IT asset management practices.
• Experience building financial models or business cases.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities that support whole-person well-being.

Work at Home Requirements

• Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required.
• Wireless, wired cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

• Occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

• 40

Pay Range

• $73,400 - $100,100 per year.
• This job is eligible for a bonus incentive plan based on company and/or individual performance.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.