[Hiring] Staff Data Scientist @Headway

Role Description

More and more people start their search for a therapist on Google or in an AI assistant like ChatGPT, Claude, Gemini, or Perplexity. We want Headway to be the most trusted place to research and find mental health care in both. You will be the data scientist who tells us what is working, why, and what to do next.

This is a senior individual contributor role supporting Patient Growth. You will report to a Data Science manager and work hand in hand with cross-functional partners including product, growth marketing, engineering, content, and design. Your core focus is driving new patients from search (SEO) and AI answers (AEO) and the surfaces that drive them: our homepage, directory pages, provider profiles, and earned media (PR, Affiliates, Reddit, YouTube, etc.).

Example questions you will own:

• Which bets are worth making, and how will we know if they worked?
• What should we stop doing because it is not paying off?
• How do we show up and get cited in AI answers?
• When traffic or patients changed, what moved them?

Qualifications

• 10+ years using data science and analytics to drive decisions, with a strong growth background.
• A growth mindset and a bias to get things done.
• You think from first principles.
• A product mindset.
• Practical experimentation.
• Strong SQL and Python skills.
• Clear communication.
• You build with AI.

Requirements

• Experience with SEO or AEO at a company where organic was a major channel.
• Experience with marketplaces (i.e. two-sided growth).
• Experience measuring acquisition quality beyond the first conversion: retention, engagement, and LTV.
• Experience owning or rebuilding a marketing attribution model.
• Experience with search console data, SEO and AEO visibility tools.
• Experience with earned media, affiliate, or community channels and how they affect search and AI visibility.

Benefits

• Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!
• Carrot Fertility reimbursement.
• Paid parental, medical and caregiver leave.

Company Description

Headway’s mission is to fix the barriers to mental healthcare by building a new system that everyone can access. We automate the administrative work of credentialing, claims, and payment reconciliation, allowing over 90,000 providers to serve over 2.6 million patients. We are a Series D company with $325M+ in funding, looking for exceptional people to help us achieve this mission.