[Hiring] Sr. Business Analyst @TekWissen

Role Description

Duke Energy is seeking an experienced ESRI Utility Network (UN) Performance Tester to support its Next Generation GIS (NGG) program. The candidate will be responsible for validating the performance, scalability, reliability, and stability of the ArcGIS Utility Network platform and its integrations with enterprise systems such as Maximo, ADMS, FME, PostgreSQL, and other utility applications. The role will work closely with GIS architects, developers, business SMEs, and integration teams to ensure optimal performance of Duke Energy's enterprise GIS ecosystem.

Key Responsibilities

• Design, develop, and execute performance, load, stress, endurance, and scalability tests for ArcGIS Utility Network applications.
• Validate performance of ArcGIS Enterprise components including:
  • Portal for ArcGIS
  • ArcGIS Server
  • ArcGIS Utility Network
  • Enterprise Geodatabase (PostgreSQL)
  • Feature Services and Map Services
• Analyze performance bottlenecks related to:
  • Utility Network traces
  • Topology validation
  • Version management
  • Reconcile and post operations
  • Data synchronization processes
• Validate system performance during large-scale utility data migration and deployment activities.
• Conduct integration performance testing across systems including:
  • IBM Maximo
  • GE ADMS
  • FME Flow and FME Form
  • Kafka
  • Enterprise APIs and middleware
• Develop workload models that simulate field editors, GIS analysts, dispatchers, and operational users.
• Monitor server utilization, database performance, network latency, and application response times.
• Create test scripts using industry-standard performance testing tools.
• Collaborate with infrastructure teams to identify capacity planning requirements.
• Produce performance test reports, dashboards, and optimization recommendations.
• Support production readiness assessments and performance validation before major releases and go-live events.

Qualifications

• Bachelor's Degree in Computer Science, GIS, Engineering, Information Systems, or related field.
• 5+ years of software performance testing experience.
• 3+ years of experience with ArcGIS Enterprise and ESRI technologies.
• Hands-on experience with ArcGIS Utility Network implementations.
• Experience testing enterprise GIS applications in utility environments.
• Strong understanding of:
  • ArcGIS Enterprise Architecture
  • Utility Network Data Model
  • Enterprise Geodatabases
  • Web GIS Services
• Experience with PostgreSQL performance analysis.
• Knowledge of GIS integration patterns and REST APIs.
• Experience with SQL query tuning and database optimization.
• Familiarity with Agile and DevOps methodologies.

Preferred Qualifications

• Experience in Electric Utility, Gas Utility, or Energy sector projects.
• Prior experience supporting Utility Network migrations from Smallworld, GE GIS, or legacy GIS platforms.
• Knowledge of Duke Energy operations, ADMS, or Grid modernization initiatives.
• Experience with cloud environments (Azure or AWS).
• Experience with FME data integration and ETL performance testing.
• Understanding of NERC-CIP regulated environments.

Performance Testing Tools Experience

• JMeter
• LoadRunner
• NeoLoad
• BlazeMeter
• Dynatrace
• AppDynamics
• Splunk