[Hiring] Senior Product Analyst @Hatch Contracts

Role Description

We're looking for a contract Senior Product Analyst to cover a planned leave on our analytics team. This role supports our adult product lines. You will use data to drive product decisions, uncover opportunities to improve the user experience, and deepen our understanding of Hatch customers. You will own content measurement, keep product performance reporting and day-to-day analytics running for adult products, and support our subscription and growth analytics, working with Product, Engineering, Content, and Design. Our analytics team uses AI tools as part of its everyday workflow, and you'll be expected to do the same.

What you’ll do

• Within 1 month:
  • Learn our product experience, data warehouse, company strategy, and success metrics for the adult product lines.
  • Take over content measurement, including existing reporting and open questions from the content team.
  • Fill gaps in product performance reporting and handle business-as-usual analytics requests for adult products, using existing dashboards and ad hoc analyses.
• Within 3 months:
  • Own recurring analyses of subscription and growth metrics, including conversion, retention, churn, and LTV, and communicate what is driving them.
  • Share analyses and data-informed recommendations on adult product performance and feature decisions.
  • Build measurement plans for upcoming product and content changes.
  • Use AI-assisted workflows where they speed up analysis and documentation, and validate the output before it reaches a stakeholder.
• After 6 months:
  • Actively contribute to the adult product analysis workflow, from scoping questions through to sharing recommendations with Product, Engineering, Content, and Design.
  • Contribute to experimentation on adult products, including design, measurement, and readouts.
  • Document the work you own, including content measurement, so the team can pick it up without rework when the engagement ends.

Qualifications

• 3+ years of quantitative industry experience (analytics, data science, data engineering)
• Hands-on experience with subscription and growth metrics, including retention, churn, cohort analysis, and LTV, ideally in a consumer subscription business
• Advanced SQL skills and experience with consumer product data in large data warehouse environments, plus familiarity with Python, R, or similar tools
• Practical experience using AI tools in analytics work, such as writing and debugging SQL, exploratory analysis, and drafting documentation, with the judgment to check results for errors before relying on them
• Fluency with data visualization platforms (Hex, Mode, Tableau) and an eye for visuals that make insights clear
• Working knowledge of statistical methods, experiment design, and common pitfalls of data analysis
• Experience partnering directly with product and content teams, and the ability to explain findings to technical and non-technical audiences
• Self-starting attitude: you drive projects from start to finish with minimal guidance and a focus on improving the customer experience
• Customer empathy: you use data to understand customer behavior so we can deliver value to Hatch users

Benefits

• We’re a certified Great Place to Work
• We help people sleep better. Our products make a real, meaningful difference in our customers’ lives
• Our team is collaborative, fun, and full of brilliant minds, and you’ll work with leadership that truly values every contribution
• We’re backed by world-class investors (and growing fast)
• We’re a remote-friendly work environment. We practice what we preach to give our employees better balance and more flexibility

Company Description

Hatch was founded in 2014 by entrepreneurs (and parents themselves) Ann Crady Weiss and Dave Weiss. Headquartered in Menlo Park, California, Hatch creates tech that helps you and your family get better sleep.

• Hatch Sleep Clock is a contactless sleep tracker that provides actionable insights, personalized recommendations, and bedtime routines based on your unique sleep habits and preferences
• Restore 3 helps you regulate your nervous system and tune into your circadian rhythm with unwind routines, science-backed sleep audio, and ambient lights
• Hatch Baby helps parents soothe their little ones and create healthy sleep habits with expert sleep support, gentle sounds, and calming lights
• Hatch Go includes ten soothing sounds in one portable package