[Hiring] Senior Manager, Data Integration @Transcarent

Role Description

The Data Integrations Senior Manager is part of the Data Integrations team and is responsible for managing an ecosystem of data feeds required to successfully run Transcarent’s business.

• Manage a team of data integration and support engineers to deploy and maintain outbound data integrations to support Transcarent’s business.
• Manage the inflow of requests from stakeholder groups, maintaining a backlog of work tickets while working to prioritize and deliver timely results.
• Manage relationships with Transcarent’s data partner ecosystem to ensure day-to-day file operations and maintenance activities for existing customers are performed to expectations and/or service level agreements.
• Ensure proper communication between Transcarent stakeholders such as Customer Implementation, Customer Success, and external stakeholders such as benefit administrators, carriers, and partners.
• Assist with escalations to benefit administrators, carriers, and partners when needed.
• Organize and work effectively with staff from cross-functional teams across the organization.
• Create & maintain program documentation such as program/project plans, functional requirements and specifications, gap and dependency analyses, briefs, and periodic reports.
• Continuously identify and drive process improvements opportunities.
• Build strong relationships with cross-functional teams.
• Conduct issue and metric tracking and reporting necessary to communicate overall program health/status.
• Facilitate conflict/issue resolution at the Product and Tech organization level.
• Work with multiple functional groups across geographies and time zones.

Qualifications

• Bachelors or Master’s Degree in Business, Information Management, Computer Science Engineering related fields.
• 4+ years engineering or 3+ years program management experience in a high performing/growth agile data integration and operations organization.
• Experience with Project and Partner Management in Healthcare.
• Experience with Data Integrations (ETL) specifically working with healthcare data types such as benefits, claims, clinical, or referral data.
• Working knowledge of agile delivery methodologies – SCRUM & KANBAN.
• Strong collaboration, team building, and leadership skills with internal and external partners and stakeholders.
• Ability to work independently, prioritize requests, and deliver on accountabilities.
• Ability to manage multiple projects, tasks, and priorities and to create order from ambiguity.
• Excellent communication, analytical, prioritization, and communication skills.
• Experience managing cross-company teams involved in cross-organization initiatives.
• Demonstrated ability to work under pressure.
• Developing people management/leadership skills.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) Plan with a generous company match.
• Flexible Time Off/Paid Time Off, 13 paid holidays.
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance.
• Mental Health and Wellness benefits.

Company Description

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers.

Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.

For more information, visit transcarent.com , and follow us on LinkedIn .

At Transcarent, our values guide everything we do:

• People First: We prioritize our Members, clients, and each other in every decision.
• Care: Every decision starts with improving health and care for our Members.
• Resilience: We push boundaries and take the uncharted path to change an industry.
• Results: We take ownership, solve with speed, and deliver for our people and each other.
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together.