[Hiring] Senior Manager, Business Analytics - Strategic Modeling @GoDaddy

Role Description

Join our team at GoDaddy as a Senior Manager, Business Analytics, Strategic Modeling to lead Strategic Modeling within Care Commercial Success. In this role, you will:

• Bring together long-term revenue forecasting, customer contact forecasting, and capacity planning into an integrated business analytics capability.
• Lead the team, methodologies, models, and operating rhythms that translate business assumptions into forward-looking revenue, demand, capacity, and workforce scenarios.
• Partner closely with Care leadership, Finance, Operations, Recruiting, Command Center, and other cross-functional teams to identify risks, evaluate tradeoffs, and provide recommendations that inform financial and operational decisions.
• Focus on long-range strategic modeling, forecasting, and decision support, rather than day-to-day workforce scheduling or intraday management.

Qualifications

• 8+ years of experience in business analytics, forecasting, strategic planning, financial modeling, capacity planning, or a related quantitative discipline.
• 3+ years of people leadership experience, with demonstrated success developing analytics professionals and leading complex, cross-functional analytical initiatives.
• Demonstrated experience building and improving forecasting, scenario modeling, and strategic planning capabilities, including time-series forecasting, model validation, backtesting, and sensitivity analysis.
• Strong SQL proficiency and working knowledge of Python and/or R for analytical modeling, automation, or forecast development.
• Experience utilizing business intelligence tools such as Amazon QuickSight, Tableau, or Power BI.
• Strong financial and operational acumen with the ability to translate complex analytics into clear, data-driven recommendations and influence senior and executive stakeholders.

Requirements

• Experience building or scaling a centralized forecasting, strategic modeling, workforce analytics, or capacity planning function.
• Experience supporting large-scale customer care, contact center, sales, or other high-volume service operations.
• Experience integrating revenue forecasts, customer demand, workforce capacity, and financial planning into a unified business model.
• Advanced experience with statistical or time-series forecasting methods and developing automated or scalable forecasting solutions.
• A Master's degree in Finance, Economics, Statistics, Operations Research, Data Analytics, Mathematics, or another relevant quantitative field.

Benefits

• Competitive pay
• Generous time off
• Parental leave
• Healthcare
• Retirement savings program
• Remote work options
• Paid holidays
• Paid Wellness days
• Employee stock purchase plan
• Other benefits in accordance with GoDaddy's benefit plans and applicable law