[Hiring] Senior Director, Business Analytics @Wiley

Role Description

Wiley Research is in the midst of a consequential transformation — recasting itself from a legacy publishing operation into a data-intelligent, market-responsive research enterprise. The Senior Director, Business Analytics is accountable for building and leading that capability. This is a senior leadership role at the intersection of strategy, data, and performance.

• Define the Research analytics agenda — drawing on existing staff expertise, internal data systems, and external intelligence sources.
• Translate the agenda into insights that inform strategy, drive investment decisions, sharpen competitive positioning, and improve performance outcomes.
• Focus on commercial analytics — measuring and interpreting revenue performance, renewal health, customer retention, and market penetration.
• Function as a trusted commercial analytics advisor to the Research EVP and leadership team.
• Work in close partnership with the Senior Director, Business Analytics & Operations.
• Establish governance, build trust with data-generating teams, and create a consolidated view of Research performance.

Qualifications

• 12+ years of progressive experience in commercial analytics, business analytics, strategy, or business intelligence.
• Demonstrated experience leading or building a commercial analytics function.
• Deep expertise in commercial performance measurement, KPI design, and competitive intelligence.
• Exceptional communication and executive presence.
• Proficiency with analytics and reporting tools (e.g., Salesforce, Gainsight, BigQuery, Power BI, or equivalent).

Requirements

• Experience partnering with Finance to align revenue reporting and forecasting methodologies.
• Experience navigating distributed data ownership across functions.
• High tolerance for ambiguity and a bias toward action.
• Track record working across multiple geographies and time zones in a global enterprise.

Benefits

• Meeting-free Friday afternoons for professional development.
• Commitment to fair, transparent pay and competitive compensation.
• Comprehensive benefits package.