[Hiring] Senior Analyst, Global Revenue Operations Analytics @TekWissen

Role Description

The Global Revenue Operations Analytics team enables our Go-To-Market (GTM) team's success to achieve their goals and revenue. We provide insights to the customer-focused functions (Sales, Marketing, Account Management, Sales Operations, Business Operations, Product Management, and Customer Support).

We are seeking a highly motivated, resourceful, and data-driven experienced analyst to help us deliver actionable insights, streamline processes, and optimize revenue operations. The ideal candidate will have solid experience with Microsoft Power Suite, advanced analytical skills, and the ability to collaborate across teams to drive data-driven decision-making. This position will report to the Director of Global Revenue Operations Analytics.

Data Analytics & Visualization

• Analyze customer demand patterns, future trends, market conditions, competition, and company product mix and revenue strategies in making recommendations to optimize product supply.
• Create automated system solutions and workflows that eliminate complex manual processes and homegrown Excel tools and solutions.
• Translate complex datasets into clear, compelling visual narratives that identify insights, track key metrics / KPIs, and drive decision-making.
• Present data insights through charts, graphs, and other visual formats to communicate trends, patterns, and opportunities effectively.
• Ensure visualizations are user-friendly, intuitive, and tailored to the needs of various stakeholders, including executives, sales teams, and operations.

Collaborate with Stakeholders

• Gather feedback from stakeholders to continuously improve dashboards and visual tools.
• Partner with cross-functional teams (sales, marketing, account management, finance, and operations) to understand business needs and requirements and translate them into reporting and visualization solutions.
• Integrate Power BI with other Microsoft tools (e.g., Excel, SharePoint, Teams) to streamline data sharing and collaboration.

Project Management

• Identify projects to optimize the sales processes for revenue growth and sales effectiveness.
• Champion key projects and system initiatives that align with Sales strategy and business needs.
• Perform data validation to assure integrity, accuracy and consistency, identify the root cause of data inconsistencies and process defects, and drive implementation of timely corrective actions.
• Work to create and update needed data and master data to ensure project needs, outcomes, and success.

Enterprise Scale

• Use company objectives to resolve complex data and process issues in creative & effective ways.
• Engage with different internal systems (e.g., SAP, CRM, Business Objects) with the intention to update, run reports, and track status on activities through completion.
• Utilize a systems thinking and design approach to understand projects, data, and analytics needs and outcomes.
• Promote data-driven decision making that advocates for corporate master data governance.
• Support training & key meetings coordination and communications initiatives.
• Regular communication with analytic team members to checkpoint on business status, key requirements & work with stakeholders for plan to drive improvements.
• Partner with Business Intelligence-IT to enhance and migrate stable reports & workflows to enterprise scale technical stack as well as complete User Acceptance Testing and functional testing needed.
• Collaborate with cross-functional teams on improvements to reports, tools and processes.

Qualifications

• Energetic, motivated, out of the box thinker that is action and results-oriented.
• Change agent that embraces continuous learning & applies knowledge to work and daily tasks.
• Attention to detail, organized, and a commitment to delivering high-quality work.
• Experience with a large corporate environment comprised of multi-cultural and multi-regional international teams.
• 5+ years professional work experience with a track record of success.
• Strong Reporting (SAP BOBJ, SQL, Tableau, PowerBI) & ETL (Knime, Alteryx) expertise.
• Strong analytical skills to apply to large quantities of data (big data).
• Systems thinking and understanding in both systems and process improvement.
• Strong understanding of data storage industry, supporting B2B customer go-to-market activities, as well as global business perspectives.
• Bachelor's degree of Science in Data Science, Business Analytics, Information Design, Information Systems.
• Advanced proficiency in Microsoft Power Suite (Power BI, including DAX, Power Query, Power Automate, Power Pivot) & Fabric.
• Certification in Microsoft Power BI (e.g., Microsoft Certified: Power BI Data Analyst Associate).
• Expertise with Microsoft Excel (advanced functions, Pivot Tables, Pivot Charts, Power Pivot) and other Microsoft 365 tools.
• Experience with training LLM Agents/Copilot Studio, Agent orchestration (N8N), and/or ML/AI Ops.

Experience May Also Include

• Experience with: CRM systems (Lead & Opportunity Management), SAP Integrated Business Planning (IBP), and Model N (Pricing, Rebates, Channel Data Management).
• MS Visual Basic for Applications (VBA), Power Automate & Excel macro experience.
• Experience with API integration & Python.
• Masters in Data Science, Business Analytics, or MBA (Analytics concentration).

Company Description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.