[Hiring] Manager, Analytics & Reporting @CVS Health

Role Description

Supports Business Analytics strategies by developing, maintaining, validating, and optimizing reporting solutions, analytic data assets, dashboards, DataMarts, and cloud-based analytics capabilities. This role works across business, analytic, and technical teams to deliver high-quality reporting, financial analyses, operational insights, and infrastructure support that enable informed business decision-making.

The position serves as a key technical contributor supporting business stakeholders, analytics teams, IT partners, data engineering teams, cloud platform teams, and reporting consumers. The Manager Data Analyst helps maintain and enhance analytics platforms, supports recurring and ad hoc reporting needs, develops financial and operational analyses, performs quality assurance activities, and contributes to modernization efforts across reporting and cloud-based analytic environments.

What You Will Do

• Analytics Platform & Reporting Infrastructure Support, approximately 30%:
  • Supports the development, maintenance, monitoring, and enhancement of reporting infrastructure, analytics platforms, DataMarts, Tableau solutions, cloud-based analytic environments, and related reporting assets.
  • Maintains and enhances DataMarts, reporting processes, data pipelines, and supporting analytic assets to improve reliability, usability, performance, and scalability.
  • Monitors platform, reporting, and DataMart performance and assists in identifying opportunities for optimization, modernization, troubleshooting, and process improvement.
  • Supports cloud analytics initiatives by participating in migration activities, workload monitoring, documentation efforts, query optimization activities, and responsible use of cloud resources.
  • Collaborates with IT partners, analytics teams, data engineers, cloud platform teams, and business stakeholders to resolve technical issues and support ongoing platform operations.
  • Develops and maintains technical documentation, business logic documentation, process documentation, and operational support materials associated with analytic assets and reporting environments.
• Ad Hoc Analytics, Financial Analytics, and Business Deliverables, approximately 50%:
  • Develops and delivers ad hoc analyses, recurring reporting, financial analyses, dashboards, operational reporting, executive reporting, and strategic analytic requests.
  • Utilizes SQL, Tableau, DataMarts, cloud analytics platforms, and enterprise reporting tools to support business decision-making and performance management.
  • Analyzes operational performance, healthcare utilization, financial results, reporting trends, business outcomes, and emerging opportunities to generate actionable insights.
  • Gathers and documents business requirements and translates requirements into analytic solutions, reporting deliverables, dashboards, datasets, and business recommendations.
  • Supports high-visibility analytics such as executive reporting, client-facing deliverables, RFP responses, strategic initiatives, and special business requests.
  • Partners with stakeholders to develop practical solutions that address business questions, operational challenges, financial opportunities, and performance improvement initiatives.
• Quality Assurance, approximately 20%:
  • Performs validation, reconciliation, testing, and quality assurance activities for datasets, reports, dashboards, DataMarts, business logic, and analytic deliverables.
  • Develops and executes test plans, validation methodologies, reconciliation processes, and reasonability checks to ensure accuracy, completeness, consistency, and reliability.
  • Investigates data discrepancies, reporting issues, dashboard concerns, and process exceptions; documents findings; performs root-cause analysis; and supports corrective actions.
  • Participates in peer reviews, production-readiness reviews, and quality control activities to ensure compliance with governance, documentation, testing, and reporting standards.
  • Supports efforts to improve overall reporting quality, data integrity, documentation quality, and operational reliability across analytics solutions.
  • Assists with ongoing monitoring of governed data assets and supports adherence to approved business definitions, reporting logic, and technical standards.
  • Collaborates effectively with business stakeholders, analytics teams, data engineers, IT partners, cloud platform teams, and leadership to support successful delivery of analytics initiatives.
  • Shares knowledge and promotes best practices related to SQL development, reporting processes, analytics tools, documentation, quality assurance, DataMart usage, Tableau development, and cloud analytics environments.
  • Supports modernization efforts involving migration from legacy analytics platforms to cloud-based reporting and analytics solutions.

Qualifications

• 5+ years of experience supporting and delivering analytics, reporting, dashboard, business intelligence, DataMart, or related data solutions.
• Strong SQL experience, including querying, transforming, validating, reconciling, and analyzing large datasets from multiple data sources.
• Experience working with business intelligence tools, dashboards, reporting workflows, DataMarts, cloud analytics platforms, and related data structures.
• Knowledge of data quality, testing methodologies, quality assurance processes, reporting logic, business rules, and validation techniques.
• Experience supporting analytics, business intelligence, reporting infrastructure, financial analysis, cloud analytics, or similar technical functions.
• Strong written and verbal communication skills with the ability to explain technical concepts to technical and non-technical audiences.

Preferred Qualifications

• Proven ability to partner effectively with business stakeholders, analytics teams, IT teams, data engineers, and other cross-functional partners.
• Strong analytical and problem-solving skills with experience identifying data issues, reporting discrepancies, process improvements, and business insights.
• Demonstrated ability to manage multiple priorities, projects, timelines, and stakeholder expectations in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to communicate technical concepts to both technical and non-technical audiences.
• Demonstrated adaptability, continuous learning, and a commitment to improving analytical capabilities, reporting processes, and business outcomes.
• Experience in healthcare, payer, pharmacy benefit management, government programs, regulated reporting, utilization, financial analytics, or related business intelligence environments.
• Experience working with cloud-based analytics platforms such as Google Cloud Platform (GCP), BigQuery (BQ), Dataiku, or comparable technologies.

Education

• Bachelor's degree preferred, or equivalent specialized training, relevant professional qualification, or comparable professional experience in business analytics, data analytics, computer science, information systems, financial analytics, healthcare analytics, business intelligence, statistics, or a related discipline.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $60,300.00 - $132,600.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Company Description

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.