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Junior Technical Analyst @Improvadoio

[Hiring] Junior Technical Analyst @Improvadoio

Mar 21, 2025 - Improvadoio is hiring a remote Junior Technical Analyst. đź’¸ Salary: unspecified. đź“ŤLocation: Latin America (LATAM).

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution.

  • Solve Complex Data Challenges:
    • Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations.
  • Engage & Empower Customers:
    • Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments.
  • Drive Product Excellence:
    • Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions.
  • Become a Platform Expert:
    • Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions.
  • Build Knowledge:
    • Document recurring cases to streamline future troubleshooting.

Qualifications

  • 1+ year in technical support or a similar role.
  • SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus.
  • Passion for translating technical details into clear, empathetic solutions.
  • Thrive in cross-functional teams and fast-paced environments.
  • Fluent English: Communicate complex ideas clearly to global clients.

Benefits

  • Remote-first culture with asynchronous collaboration and results-driven hours.
  • Work directly with enterprise clients and influence a product used by industry leaders.
  • 27 days PTO + US holidays.

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đź“Ť Be aware of the location restriction for this remote position: Latin America (LATAM)
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Back to Remote jobs  >   Data Analysis
Junior Technical Analyst @Improvadoio
Data Analysis
Salary đź’¸ unspecified
Remote Location
Latin America (LATAM)
Job Type full-time
Posted Mar 21, 2025
Apply for this position Unlock 54,754 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Latin America (LATAM)
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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