[Hiring] Director of Data, Payments @Monzo

Role Description

At Monzo, payments are more than just moving money from A to B. They are a core part of how customers experience trust, speed, and financial control every day. As a Data Director in Payments, you would help shape seamless local payment experiences, ensuring customers can pay and get paid reliably while continuing to modernise the infrastructure that powers millions of transactions behind the scenes.

The role also sits at the intersection of Monzo’s broader ambition to build truly borderless banking and expand into new markets. That means designing products and payment capabilities that work effortlessly across geographies, currencies, and customer needs, while helping Monzo scale into new markets with the same simplicity and transparency that defines the brand today.

You’ll partner closely with Product, Engineering, and Design to help shape Monzo’s payments strategy to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform.

To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness.

Your day-to-day

• Establish yourself as a trusted member of the Payments Leadership team, enabling better decisions across Payments and the wider Data Discipline.
• Co-drive Payments strategy and product decisions with Product and Engineering, bringing Data into discovery early to shape priorities and challenge thinking.
• Identify untapped opportunities for commercial optimisation, including across pricing, commercialisation, investment and customer growth.
• Set the data strategy for Payments, including the operating model, team priorities, architecture, technical debt and key metrics and drivers.
• Translate between technical, product and commercial perspectives to help teams make clear, high-impact decisions.
• Develop and scale a high-performing team of data professionals sharing accountability for product and business outcomes.

Qualifications

• Experience driving payments innovation and product strategy forward in a fast-growing business.
• Deep Data expertise with strong product and commercial judgement.
• Ability to move comfortably from detailed metrics or architecture discussions to customer strategy, pricing and business outcomes.
• Empathetic people leader who can build trust quickly, raise the performance bar and retain excellent talent.
• Experience growing and leading a full stack data team, including individual contributors and managers across Data Science, Analytics Engineering, Machine Learning Engineering and Analytics.
• Experience collaborating with senior cross-functional stakeholders across Product, Engineering, Design, Marketing and risk/control functions.

Benefits

• Base salary £150,000 - £200,000 + Equity.
• Relocation assistance to the UK.
• Visa sponsorship available.
• Flexible working hours and trust to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.

Company Description

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.