[Hiring] Digital MES Business Analyst @RTX

Role Description

The Pratt & Whitney Digital MES team has an exciting remote opportunity available for a MES Business Analyst supporting the Digital Manufacturing Execution Systems (MES) tower.

This individual will be involved in the delivery of designing, developing, enhancing, and implementing software solutions within Pratt & Whitney’s Center of Excellence (COE) for enterprise MES, as well as integrations with other enterprise products for our internal Operations customers.

This role will support creation of functional specifications, contributing to system design decisions, and managing within the software development lifecycle.

Career growth opportunities include access and exposure to technical and functional experts, business operations, and to executives and upper management. This position offers an opportunity to network with technical professionals and to build relationships within the organization being on the front lines of developing technology.

The Digital MES team at Pratt and Whitney is looking for a highly motivated, self-starter who will be excited in delivering digital solutions within our MES & Manufacturing Operations Management enterprise platform as it relates to supporting our facilities worldwide.

Specific responsibilities will include but are not limited to:

• Bridging gaps between business processes and MES functionality & capabilities.
• Translating customer requirements into a solution design.
• Authoring of functional specifications.
• Troubleshooting business process against system capabilities.
• Engaging with DevOps solution management.
• Task Management with a strong follow-up discipline.
• Skills around system testing and coordination.
• Skills to support process mapping and solution design.
• Skills with navigating and operating in an Agile methodology.
• Skills with JIRA in support of DevOps management.
• Skills regarding system workflow and UI configuration.
• Meeting all budget, deliverable, and schedule targets.
• Production and end user support for MES solutions.
• Supporting integration with other enterprise solutions.
• Working with internal customers and external suppliers, business partners, to architect and build system solutions for using the latest technologies to satisfy requirements.
• Managing suppliers and partners to schedule and status resources required for solution development and implementation.
• Work on multiple projects simultaneously with regular reporting in a gated process.
• Excellent communication skills with both technical and non-technical audiences.
• Author and/or provide input to system functional requirements, technical design documentation and test plans.
• Work with business teams to plan and implement projects/enhancements ensuring compliance with RTX / PW policies & procedures.

The position is based remotely and up to 10% domestic/international travel may be required. Due to customer locations in different time zones, customer meetings can occur outside normal business work hours.

Qualifications

• Bachelor’s degree in Computer Science, MIS, Business, Engineering, or related degree and 8+ years of experience in Computer Science, MIS, Business, Engineering, or related field; OR an Advanced Degree in Computer Science, MIS, Business, Engineering, or related degree and 5+ years of experience in Computer Science, MIS, Business, Engineering, or related field.
• U.S. Citizenship is required (required due to Government contractual requirements).

Requirements

• 3+ years’ experience with MES disciplines including, but not limited to, process planning and work order execution.
• MRO or aftermarket processes knowledge.
• Knowledge of other manufacturing solutions.
• Ability to translate business requirements to functional specifications.
• Ability to explain technical concepts to non-technical people, explain functional requirements to technical developers.
• Quick learner of existing system capabilities and structure.
• Prior experience in software development (JAVA, SQL, etc…) although development is not a primary responsibility.
• Detail oriented, analytical and able to trace problems.
• Strong communication skills.
• Team player with strong follow up skills and ability to craft positive relationships.
• Excellent judgment and professional business maturity.
• Strong working knowledge Microsoft Office.
• Self-starter with the ability to spot potential for process improvement.

Benefits

• Medical, dental, vision, life insurance.
• Short-term disability, long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.