[Hiring] Data Retrieval Specialist @Impresiv Health

Role Description

Under the direction of the Manager, Data Quality, the Data Retrieval Specialist is responsible for providing technical, administrative, and clerical support for year-round efforts to collect medical records for key quality projects, including HEDIS, Risk Adjustment, special projects, and ad hoc activities.

• Manage the scheduling, retrieval, tracking, monitoring, and quality assurance of data collection requirements from physicians for audits and internal processes supporting HEDIS, Risk Adjustment, and Quality activities.
• Navigate various Electronic Medical Record (EMR) systems to extract required data based on specified project needs.
• Establish and maintain relationships with providers and staff to support ongoing collaboration for data collection efforts.
• Serve as Team Lead to support all aspects of HEDIS Chart Collection, including planning, preparation, hands-on training, ongoing project support for the HEDIS Task Force, equipment testing, provider outreach, collection of assigned charts, quality assurance, and follow-up chart retrieval efforts.
• Perform research, data entry, and quality control on key data sources following prescribed guidelines and protocols in support of regulatory reporting requirements, including HEDIS, Risk Adjustment, and Quality activities.
• Perform a broad range of administrative duties using initiative and judgment when handling confidential and time-sensitive information.
• Provide backup support for Quality Systems Coordinators, assisting with supplemental data efforts including data collection, data entry, research, quality assurance, and reporting.

Qualifications

• Three or more years of administrative experience in an office environment, including use of Microsoft Office Suite.
• One year of experience in healthcare data collection from various Electronic Medical Record systems.
• High school diploma or GED.
• Valid California driver’s license and valid automobile insurance.
• Ability to qualify and maintain a driving record that meets company vehicle insurance standards of no more than three points.

Requirements

• You demonstrate strong interpersonal and administrative skills.
• You have an understanding of and sensitivity to multicultural communities.
• You have strong organizational skills.
• You demonstrate strong written and verbal communication and interpersonal skills.
• You are proficient in Microsoft Word and Excel, experienced in data entry, and have strong attention to detail.
• You can manage multiple tasks while coordinating, preparing, and monitoring projects and reports.
• You can prioritize work to ensure adherence to project deadlines.
• You demonstrate excellent customer service and telephone courtesy.
• You maintain a positive attitude and work effectively in a team setting.
• You are able to occasionally lift or move up to 25 pounds.
• You are able to travel frequently to provider offices for data retrieval within San Bernardino and Riverside Counties.

Preferred Qualifications

• Experience as an EMR technician.
• Associate degree from an accredited institution.
• Health Information Management (HIM) certification.