[Hiring] Data Processing Support Officer @Alzheimer's Society

Role Description

Do you enjoy working with data, spotting the details others might miss and finding ways to make information clearer, easier to access and more effective? As our Data Processing Support Officer, you’ll use your organisational skills and curiosity about data to help our Legacies team make a difference. Keeping supporter information accurate and up to date will help improve their experience and raise vital funds for people affected by dementia.

You’ll join our Legacies (Gifts in Wills) team within our High Value and Legacies department. As our legacy programme grows, your work will help us make informed decisions and keep fundraising activity running smoothly.

This is a home-based role, with regular check-ins and team meetings to keep you connected with colleagues.

What you’ll do:

• Input information into our CRM, Excel spreadsheets and other systems, ensuring records are accurate.
• Review records, spot errors and follow up on missing or inconsistent information.
• Keep supporter data up to date and raise discrepancies with managers or internal data teams.
• Run reports on data quality and campaign results, helping the team identify what’s working and where we could improve.
• Organise information so colleagues can find and use it easily.
• Provide administrative support, including creating mail merges, monitoring inboxes and helping with invoice processing.

Qualifications

• Experience in a charity or fundraising environment would be helpful, but relevant skills gained elsewhere are also welcome.
• Ability to manage multiple tasks and deadlines, even when workloads change or urgent requests come in.
• Good eye for detail, can input data accurately and confidently spot and report errors.
• Understanding of data privacy and fundraising compliance, knowing when to ask for guidance.
• Adaptable and enjoy learning, picking up new systems and processes quickly with the right support.
• Ability to use basic data analysis to identify trends, report on KPIs and share useful insights.
• Confidence using databases, Excel, Outlook and Teams.
• Enjoy working independently while staying connected with colleagues and contributing to a supportive team.

Requirements

• Attention to detail and curiosity about data.
• Experience using data to spot trends and report on basic KPIs.
• Comfortable using databases and Microsoft Office, particularly Excel.

Benefits

• Range of benefits and recognition.
• Options for working agilely, contributing to a strong work-life balance.
• Various learning programmes to support development and career growth.

Company Description

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.