[Hiring] Customer Data Analyst @Emapta

Role Description

Be part of our client's team as a Customer Data Analyst - Network Performance Reporting . Analyze cellular network performance data, develop customer-facing reports and dashboards, and transform complex datasets into actionable connectivity insights. Using SQL, Python, Amazon Athena, and Amazon QuickSight, you will help identify network trends, validate data quality, automate analytical workflows, and communicate findings that support better-connected digital experiences.

Qualifications

• Bachelor's degree in quantitative fields such as Data Science, Data Analytics, Statistics, Mathematics, Computer Science, or a related discipline.
• 5+ years of experience in a data analysis role, preferably within telecommunications, cellular network data, or a technology-focused organization.
• Proven ability to collect, clean, analyze, and interpret complex datasets from various sources.
• Strong proficiency in data analysis tools and programming languages such as SQL and Python, along with data visualization tools (e.g., QuickSight, Tableau).
• Solid understanding of statistical concepts and methodologies.
• Excellent communication and presentation skills, with the ability to effectively convey technical findings to both technical and non-technical audiences.
• Strong problem-solving and critical-thinking skills, with keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

Requirements

• Experience with data warehousing concepts and technologies.
• Familiarity with machine learning techniques and their application to business problems.
• Familiarity with the AWS data ecosystem (e.g., S3, Glue, Athena).
• Experience working with data pipelines and workflow orchestration tools.
• Experience working with telecommunications or cellular network data.
• Knowledge of KPIs related to network performance (e.g., RSRP, SINR, packet loss).
• Certifications in relevant data analysis or business intelligence tools.

Benefits

• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment