[Hiring] Business Intelligence Analyst @Unisys

Role Description

• Reporting Solutions Development
  • Design, develop, and maintain operational, management, and executive dashboards using Power BI.
  • Create and support SQL Server Reporting Services (SSRS) reports and reporting frameworks.
  • Develop complex data models, KPIs, scorecards, and performance metrics.
  • Gather and document business requirements and translate them into reporting solutions.
  • Build custom and standard reports aligned with business and contractual reporting requirements.
  • Deliver reporting solutions that support data-driven decision making.
• Reporting Operations & Support
  • Manage the end-to-end lifecycle of reporting solutions, including design, deployment, enhancement, and retirement.
  • Provide production support for reporting platforms and dashboards.
  • Troubleshoot data discrepancies, dashboard issues, and reporting failures.
  • Monitor report refresh schedules and ensure successful report delivery.
  • Maintain reporting documentation, data dictionaries, and process documentation.
• Data Management & Analysis
  • Develop and optimize SQL queries, stored procedures, views, and datasets.
  • Perform data validation, reconciliation, and quality assurance activities.
  • Analyze large datasets to identify trends, risks, and business opportunities.
  • Work with multiple data sources and databases to ensure accurate reporting.
  • Support ongoing data governance and reporting best practices.
• Automation & Platform Support
  • Configure, administer, and support reporting and workflow automation platforms.
  • Develop automated reporting processes that reduce manual effort and improve consistency.
  • Support integrations between reporting systems, databases, and business applications.
  • Assist in automation initiatives focused on improving reporting efficiency, data quality, and delivery timelines.
  • Collaborate with infrastructure and application teams to maintain reporting platform stability.
• Stakeholder Engagement
  • Partner with business leaders and operational teams to understand reporting needs.
  • Present findings, recommendations, and performance insights to stakeholders.
  • Provide training and support to end users on reporting tools and dashboards.
  • Act as a trusted advisor for reporting strategy and analytics improvements.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business Analytics, Data Analytics, or related field.
• 3+ years of experience in reporting, analytics, business intelligence, or data analysis roles.
• Experience supporting enterprise reporting environments.
• Experience working with ITSM, service management, operational, or business performance reporting.
• Familiarity with cloud-based analytics and reporting platforms.
• Experience supporting automated reporting and data integration solutions.

Requirements

• Required Technical Skills
  • Microsoft Power BI (Desktop, Service, Dataflows, Semantic Models)
  • SQL Server Reporting Services (SSRS)
  • Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, VBA preferred)
  • KPI and SLA reporting
  • Dashboard and visualization design
  • Data storytelling and executive reporting
  • Advanced SQL development
  • Microsoft SQL Server
  • Database performance optimization
  • Data modeling and relational database concepts
  • ETL and data transformation processes
  • Data quality management
  • Workflow and reporting automation platforms
  • HTML
  • Basic web technologies (CSS, JavaScript preferred)
  • Scripting and process automation
  • API and data integration concepts
  • Data warehousing concepts
  • Business analysis
  • Requirements gathering
  • Root cause analysis
  • Statistical and trend analysis
  • Data governance principles

Core Competencies

• Analytical thinking and problem solving
• Strong communication and presentation skills
• Customer and stakeholder focus
• Attention to detail and data accuracy
• Ability to manage multiple priorities and deadlines
• Continuous improvement mindset
• Collaboration across technical and business teams