[Hiring] Business Analyst III @Indeed

Role Description

In this role, you’ll conduct business analysis across large, strategic, or complex programs, coordinating multiple analysts and cross-functional partners with minimal oversight. You’ll align business partners on objectives, scope, and success measures, ensuring effective engagement with internal and external stakeholders and vendors. You’ll strategically apply AI and automation to drive consistency, scalability, and efficiency across programs, while anticipating opportunities to reduce manual effort and costs without sacrificing quality.

You’ll communicate complex topics clearly through data storytelling and decision-making frameworks tailored to different audiences. Additionally, you’ll support queue work as needed to meet SLAs and maintain high-quality outcomes, ensuring program objectives are delivered efficiently and effectively.

Qualifications

• Requires a minimum of 10 years of related experience; or a minimum of 8 years with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience.
• Advanced BA Methods at Scale: Own analysis across complex programs; establish high standards for requirements, flows, and documentation quality.
• Strategic Problem Solving: Root-cause and systems thinking to craft scalable, sustainable solutions; balance cost, quality, and speed.
• Data Storytelling & Executive Influence: Turn telemetry and qualitative input into compelling options and decisions for senior audiences.
• Program-level Change & Risk: Anticipate interdependencies, mitigate risks, and communicate change effectively across functions.
• AI/Automation Leadership: Drive responsible adoption across programs; reduce manual effort and increase consistency and scalability.
• Coaching & Standards: Mentor analysts and peers; uphold craft excellence and documentation standards across projects.

Requirements

• Own the end-to-end analysis workstream across complex programs, sequencing deliverables, managing dependencies, and maintaining a single source of truth for requirements, models, risks, and decisions.
• Set and enforce documentation standards (BRDs/FRDs, user stories with acceptance criteria, process/data flows, decision and risk logs) to ensure traceability from requirements to testing and outcomes.
• Develop data-driven business cases and executive-ready narratives that inform strategy, funding, and prioritization decisions.
• Conduct change enablement at scale, including impact assessments, cutover and communication plans, training inputs, and adoption metrics to ensure successful cross-functional transitions.
• Proactively identify, triage, and mitigate risks and interdependencies; prioritize by impact and drive issues to resolution.
• Assess and advance AI/automation opportunities, define guardrails, partner on solution design, and quantify measurable benefits (quality, cycle time, cost).
• Define measurement frameworks for launches, including KPIs/OKRs, instrumentation needs, and post-launch reviews; mentor peers and codify best practices to elevate team standards.

Benefits

• Quarterly bonuses
• Restricted Stock Units (RSUs)
• Paid Time Off policy
• Region-specific benefits