[Hiring] Business Analyst II @Iconma Portal

Role Description

Our client, a Health Insurance company, is looking for a Business Analyst II for their Remote location.

• Working independently within guidelines, provides analytical support to a specific group of customers on business applications, processes and technology related activities.
• Works to identify healthcare business application and process improvement opportunities, submitting recommendations to business partner and IT leadership for consideration.
• Acts as a key project/workgroup team member, specifically in value identification and measurement, requirements definition and testing activities.
• Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution.
• Develops and distributes communication materials that assist with adoption of application and process enhancements.
• Assists customers on their migration to new or revised products, applications and platforms.
• Works with delivery/technical leads, application developers, testers and operations to support production applications and customer-specific operations.
• Lead healthcare payor JAD sessions using both waterfall & agile methodologies, manage requirements and be able to communicate clearly/effectively (5 years).
• Perform high-level systems analysis work based on a defined set of requirements (5 years).
• Analyze and document information and data required to achieve business goals (5 years).
• Create project documentation as necessary to achieve project goals, including:
  • Business requirements
  • Risks and issues, alternative resolutions and mitigation strategies
  • Change management documents
  • Business readiness plans
  • Communication plans
  • Policy and procedure documentation
• Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions.
• Research, analyze and translate complex systems/processes in order to write system/business process.
• Coordinate migration procedures to achieve future states.
• Conduct business and system analysis to understand, define and document customer business requirements and future state.
• Conduct business and system analysis to understand and accurately document current state business processes.
• Document meeting notes including specific action items.
• Document decision framework, including description of decisions that need to be made, identify key stakeholders, describe decision alternatives (including pros and cons), document discussions.
• Act as an intermediary between business units, technology teams and support teams.
• Work closely with subject matter experts and business partners.
• Document functionality and changes that may affect stakeholders.
• Define the scope of activities required to address issues, including requirements definition, process review, impact assessment and operational streamlining where appropriate.
• Work closely with and support assigned IT delivery/technical leads to meet the goals of the project.
• Understand technical designs as well as specifications.
• Document opportunities to improve business processes.
• Support SIT and UAT.

Qualifications

• Previous healthcare payor experience as a business analyst.
• Bachelor's degree in related field preferred.

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities