[Hiring] Business Analyst @GuidePoint Security

Role Description

This role owns the day-to-day, non-technical operations of GuidePoint Security’s Threat & Attack Simulation (TAS) practice — a ~35-person offensive security team within Professional Services. It exists to keep the practice running smoothly so that technical leaders and consultants can stay focused on client delivery rather than administrative overhead.

Reporting to the Practice Director, this role is the practice’s operational backbone — owning reporting and metrics, team onboarding and tooling, the practice’s operating cadence, and continuous process improvement.

The ideal candidate is highly organized, process-driven, data-fluent, and comfortable operating alongside a specialized technical team without needing to perform the technical work themselves.

Roles and Responsibilities

• Reporting & Metrics
  • Produce reliable recurring metrics — utilization, backlog, pipeline, bookings, and revenue.
  • Prepare materials for QBRs, leadership updates, and the weekly practice update.
  • Build and maintain dashboards and reports that give leadership a clear, trustworthy read on practice health.
  • Pull and synthesize operational data from Salesforce / Certinia into decision-ready summaries for the Practice Director.
• Onboarding & Tooling
  • Run new-hire onboarding and ramp logistics — accounts, access, equipment, and scheduling.
  • Administer licenses, tooling, and lab resources in coordination with internal IT/security.
  • Maintain tooling and access records so the team has what it needs to deliver.
• Practice Operations & Cadence
  • Run the practice’s operating rhythm — recurring team meetings, all-hands, and offsite logistics.
  • Maintain internal documentation and the team knowledge base so information is easy to find.
  • Track operational budget and spend visibility and support leadership with ad-hoc operational analysis.
• Process Improvement
  • Document and standardize operational processes so the practice scales cleanly.
  • Identify and remove recurring administrative friction for consultants and leadership.
  • Partner with PSOS, PMO, sales, and finance to smooth the hand-offs between their functions and the practice — improving the flow, not owning their work.

Qualifications

• 3+ years in operations or business operations (consulting or professional-services environment preferred).
• Exceptional organizational skills and attention to detail across many concurrent workstreams.
• Strong written and verbal communication; comfortable coordinating across technical and business stakeholders.
• Strong with metrics, reporting, and spreadsheets/dashboards — able to turn operational data into clear summaries.
• Proficiency with CRM / PSA tooling and reporting (Salesforce and/or Certinia a strong plus).
• Experience documenting and improving operational processes.
• Comfortable operating alongside a specialized technical cybersecurity team (technical delivery experience is not required).
• Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes.

Preferred Experience and Education

• Experience in a professional services, consulting, or agency delivery environment.
• Familiarity with cybersecurity engagements — penetration testing, red teaming, or offensive security.
• Hands-on experience with Salesforce and/or Certinia PSA (reporting, dashboards, records).
• Experience with business-operations or data-reporting tooling (BI dashboards, advanced Excel/Sheets).
• Experience supporting a distributed or remote technical team.

Travel Requirements

• Up to 10% travel

Physical Requirements

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans).
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans.
• 12 corporate holidays and a Flexible Time Off (FTO) program.
• Healthy mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months at open enrollment.
• Pet Benefit Option.