[Hiring] Business Analyst @Tidi Products

Role Description

The Business Analyst – Sales Excellence / Commercial Technology is an experienced professional responsible for gathering, analyzing, and documenting business requirements for a variety of IT projects. This role acts as a liaison between business stakeholders and IT development teams, translating business needs into clear and actionable specifications. The Business Analyst will contribute to the full software development lifecycle and support the implementation of effective IT solutions. This position can work remotely within the US, but must be willing to travel to any of our locations, as needed.

• Lead the elicitation, analysis, and documentation of business requirements (functional and non-functional) for moderately complex projects.
• Facilitate workshops, interviews, and meetings with business stakeholders to gather information.
• Analyze existing business processes and identify areas for improvement, proposing solutions.
• Create detailed user stories, use cases, process flows, and data models.
• Collaborate with development teams to ensure requirements are understood and met.
• Develop and execute test plans, test cases, and coordinate user acceptance testing (UAT).
• Manage requirements traceability throughout the project lifecycle.
• Assist in preparing project documentation, including scope, objectives, and deliverables.
• Provide training and support to end-users on new systems and processes.
• Communicate project status, issues, and risks to stakeholders.
• Mentor Business Analyst I roles as needed.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• 2-5 years of progressive experience as a Business Analyst or in a similar role.
• Proven experience in gathering and documenting business requirements for IT projects.
• Solid understanding of the software development lifecycle (SDLC) methodologies (Agile, Waterfall).
• Proficiency in requirements management tools and techniques (e.g., Azure DevOps, Visio).
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to facilitate meetings and build consensus among diverse stakeholders.
• Experience with data analysis and reporting.
• Ability to work independently and manage multiple priorities.

Requirements

• Understands internal and external customers.
• Assure a safe work environment.
• Encourage individual development.
• Demonstrates teamwork and flexibility/adaptability.
• Demonstrates honesty.
• Keep our commitments.
• Think systemically and ensure constancy of purpose.
• Lead with humility and respect every individual.
• Focus on process, embrace scientific thinking, flow and pull value, assure quality at the source and seek perfection.

Benefits

• Estimated starting annual base salary pay ranges is $90,000 - $100,000, less applicable withholdings and deductions, paid on a bi-weekly basis.
• Medical, dental, and vision plans.
• 401(k) with employer matching contributions.
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Paid sick leave in accordance with applicable law.