[Hiring] Business Analyst @American Chemical Society

Role Description

The Business Analyst, IT, Product & Portfolio Center is responsible for eliciting, analyzing, and documenting business requirements, user stories, and functional requirements to support the successful delivery of IT initiatives. This role bridges the gap between business stakeholders and technical teams, ensuring solutions meet organizational needs, are user-focused, and align with ACS’s technology strategy. Success in this role requires strong analytical skills, effective communication, and the ability to facilitate collaboration across multiple stakeholders.

• Elicits and documents business, functional, and technical requirements through interviews, workshops, and analysis of business processes.
• Collaborates with IT, product owners, and business stakeholders to translate requirements into clear user stories, acceptance criteria, and use cases.
• Partners with QA and development teams to validate solutions, ensuring test coverage aligns with requirements and business needs.
• Maintains accurate and up-to-date business process documentation and supports knowledge transfer.
• Contributes to continuous improvement of BA practices, tools, and templates.

Qualifications

• Minimum Degree Required: Bachelor's Degree or equivalent experience.
• Preferred Degree: Bachelor's Degree in Information Technology, Business Administration, or related field.
• Certificate(s) or License(s): CBAP, CCBA, or Agile/Scrum certification preferred.
• Years of experience: 2-4 years of IT business analysis experience.

Requirements

• Knowledge of business analysis methodologies (Agile, Waterfall, hybrid).
• Strong requirements gathering, documentation, and process mapping skills.
• Ability to translate business needs into functional and technical requirements.
• Strong analytical and problem-solving skills with keen attention to detail.
• Proficiency in BA tools (Jira, ADO, Confluence, Visio, or equivalent).
• Ability to facilitate stakeholder discussions and build collaborative relationships while ensuring accountability for outcomes.

Benefits

• Generous paid time off policy.
• Medical and dental benefits.
• Retirement benefits.
• Wellness programs.
• Professional development programs to enhance staff skills.