[Hiring] Business Analyst @Luxoft

Role Description

For one of our clients in the Insurance Segment, we are seeking an experienced Senior Business Analyst with specialized expertise in cloud operational processes AWS and AMS.

• Process Optimization & Model Design: Analyse, define, and document cloud operational processes, change management models, and operating frameworks, specifically tailored for AWS and AMS environments.
• Data-Driven Analysis: Apply strong analytical skills to synthesize complex datasets, identify operational bottlenecks, and present evidence-based recommendations to key stakeholders.
• Project Delivery & Leadership: Lead and support project delivery initiatives from discovery through deployment, ensuring alignment with business goals and timelines.
• Stakeholder Management & Communication: Confidently communicate complex technical and operational concepts to both technical teams and executive-level non-technical audiences.
• Requirements Gathering: Conduct workshops, user interviews, and process mapping sessions to elicit clear, actionable functional and non-functional requirements.
• Change Management: Support team transitions to cloud-native operating models, ensuring smooth adoption of change controls and governance practices.

Qualifications

• Experience: Proven track record as a Business Analyst with direct exposure to cloud operational processes and IT service management (ITSM/ITIL).
• Cloud Expertise: Deep familiarity with cloud operating and change models (experience with AWS and AWS Managed Services / AMS is strongly preferred).
• Analytical Capability: High-level analytical mindset with demonstrated success in data and evidence-based decision-making.
• Language Proficiency: Fluent / Advanced level of English (written and spoken) with clear, confident presentation skills.
• Leadership & Delivery: Strong track record of taking initiative, leading project delivery workstreams, and collaborating cross-functionally.
• Tools & Methodologies: Experience with Agile/Scrum frameworks, process mapping tools (e.g., Lucidchart, Visio), and tracking tools (e.g., Jira, Confluence).

Requirements

• Key Competencies:
• Cloud Operations Literacy: Understanding of AWS/AMS operational guardrails, incident/change management, and cloud migration impact.
• Evidence-Based Mindset: Ability to root problem-solving in facts, metrics, and quantitative evidence rather than assumptions.
• Stakeholder Influence: Confident and articulate in leading meetings, facilitating agreement, and managing client expectations.

Company Description

Luxoft a DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial and Insurance industry.