[Hiring] Business Applications Analyst @GenesisCare

Role Description

Are you ready to embark on an exciting journey as a Business Applications Analyst? Join our dedicated team at GenesisCare UK and be part of something extraordinary. This is a homebased role with occasional travel to GenesisCare UK sites.

As a Business Applications Analyst with us, you'll play a pivotal role in operational support, administration, maintenance and continual improvement of GenesisCare's finance and enterprise business applications. This is your opportunity to make a meaningful impact and develop your career.

What You'll Do

• Incident and request management
• User administration and access requests
• Troubleshooting and issue resolution
• Liaison with software vendors and support partners
• Escalation of complex issues where required
• User guidance and training
• Documentation and knowledge base maintenance
• Support for application upgrades and releases
• User Acceptance Testing activities

Qualifications

• Experience supporting enterprise business applications
• Experience supporting SAP ERP
• Working knowledge of SAP FICO
• Exposure to SAP MM
• Experience with application support and incident management
• Experience with ITSM platforms such as Halo, ServiceNow or Jira Service Management
• Strong troubleshooting and analytical skills
• Experience managing software vendors and support partners
• Experience supporting testing and release activities
• Strong stakeholder engagement skills
• Experience producing technical documentation
• Understanding of ITIL principles

Requirements

• Experience supporting Concur
• Experience supporting Esker
• Experience supporting healthcare or revenue cycle applications
• Experience supporting Compucare
• Experience administering Halo ITSM
• Process automation experience
• Power Platform knowledge
• SQL and reporting skills
• API and integration fundamentals
• Healthcare experience

Benefits

• 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave
• Complimentary private medical and dental coverage
• Access to Employee Assistance Program and Income Protection
• Access to world-class radiotherapy - free to you and your immediate family, if required
• Competitive Company Contributory Pension Scheme
• Access to well-being community, with access to Babylon Health and Headspace Wellbeing
• Free parking at most of our centres
• Exclusive retail discounts

Company Description

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.

• We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK.
• Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.
• We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer.
• Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.
• Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments.
• Our UK clinical trials programme aims to broaden access to new therapies.
• We’re passionate about innovation and working together to make great things happen.
• We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.