[Hiring] Business Analyst @Informed Recruitment

Role Description

Are you an experienced Business Analyst? Do you have specific experience of working on Council Revenues & Benefits software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial three-to-six-month basis with scope to run - and outside of IR35.

The purpose of your role will be to shape, develop, and own end to end As-Is/To-Be business solutions, business analysis activities, and the development of business requirements, and/or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include:

• Stakeholder engagement & analysis
• Requirement gathering ensuring robust elicitation & validation
• Translating business requirements into functional & technical specifications by engaging with internal & external stakeholders
• Improvement of existing business processes
• Artefact production
• Solution support and user acceptance testing
• Change impact assessments

Qualifications

• Demonstrable commercial experience of effectively working independently as a Business Analyst
• Strong experience mapping As Is/To Be processes and User Acceptance Testing (UAT)
• Developing functional and non-functional requirements
• Experience working with Revenues & Benefits, Council Tax, Non-Domestic Rates, Housing Benefits business processes
• Excellent communication skills and strong work ethic

Requirements

• Demonstrable experience of working with dedicated housing repairs or assets software from suppliers such as Civica, MRI or NEC
• Experience of Customer Account/Citizen Access software such as Jadu, Granicus, IE4, Abavus, Infoshare, Ascendant or similar
• SQL Scripting
• Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar)

Benefits

• The contract is offered outside IR35 on an initial three-to-six-month basis with scope to run
• The role is home based