[Hiring] Business Analyst @IX Solutions

Role Description

As Business Analyst, you are accountable for business-level discovery, process and operating-model analysis, requirements definition, prerequisite identification, and decision support for client projects and advisory engagements. This role connects stakeholder needs, operating requirements, governance considerations, and technical prerequisites into clear planning inputs that help IX Solutions deliver effective solutions and deliver on defined outcomes.

• Lead discovery and planning conversations with business and technical stakeholders.
• Clarify desired outcomes and measures of success.
• Document requirements and dependencies.
• Maintain alignment between business needs and implementation outcomes throughout delivery.
• Work closely with Account Executives, Solutions Engineers, Architects, Consultants, Project Managers, and IT Managers.
• Reports to the Director, Client Solutions.
• Work 40 hours per week, with typical business hours being 8:00am to 4:30pm or 8:30am to 5:00pm Monday to Friday.
• Balancing multiple client priorities with deadlines is a requirement.
• After-hours availability may be required on occasion.

Qualifications

• 3-5 years of relevant experience in business analysis, requirements gathering, process analysis, project delivery, technology consulting, operations, or a related role.
• Demonstrated ability to facilitate discovery sessions, clarify requirements, and document decisions with business and technical stakeholders.
• Strong understanding of business process mapping, current-state and future-state analysis, acceptance criteria, dependencies, and project handoffs.
• Comfortable supporting projects involving Microsoft 365, SharePoint, Power Platform, automation, business intelligence, security, cloud, infrastructure, resilience, or similar business technology environments.
• Excellent written and verbal communication skills with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with the ability to identify options, risks, trade-offs, prerequisites, and unresolved decisions.
• Detail-oriented, organized, business-aware, and comfortable balancing structured documentation with practical delivery needs.
• Proficient with Microsoft Office and common collaboration, documentation, diagramming, project, and requirements-management tools.

Requirements

• Legally permitted to work within Canada.
• Hold a valid Driver’s License and vehicle.
• Ability to speak and write English fluently.
• Be able to travel occasionally for business purposes.
• Reside in Alberta or British Columbia, Canada.

Benefits

• Full-time, salaried position.
• Compensation range is between $120,000 - $155,000, commensurate with skills, experience, and duties.
• Remote work opportunities available.