[Hiring] Business Analyst @Marias Technology

Role Description

Turn business needs into systems insurance carriers can run on. At Marias Technology, we do not build our own system; we support a large number of systems created for the insurance industry by our vendor partners. Marias business analysts translate our customers' business needs into clear requirements and specifications that configuration, development, and testing teams can act on. As part of this, you will document requirements, write functional specifications, and help our customers get the system behavior they actually need.

As a Business Analyst on our Business Analysis team, you'll independently gather and document business requirements, translate them into clear functional specifications, and support system configuration and testing efforts. You'll build working knowledge of insurance functional areas and start contributing to solution discussions when system functionality doesn't fully align with business needs.

We're a family-owned business, which shapes how we work more than you might expect. People matter more than sales metrics. The ownership knows exactly how you are contributing. And the work you bill directly impacts the community that we call home.

What you'll do

• Independently gather, document, and validate business requirements through interviews and meetings
• Translate business needs into clear functional specifications—covering both off-the-shelf configuration and customization needs—for development, configuration, and testing teams
• Review manuals and existing documentation and translate findings into specifications
• Identify missing, ambiguous, or conflicting requirements before development or configuration begins
• Validate that documented requirements reflect actual insurance business rules
• Participate in User Acceptance Testing (UAT) by developing test scenarios, validating results, and documenting findings
• Distinguish between requirement gaps and true system defects, and route them accordingly, following the appropriate ticketing or Change Management procedures
• Support system configuration and testing efforts
• Contribute to solution discussions when system functionality doesn't fully align with business needs
• Document billing-related requirements—billing plans, payment schedules, invoicing, and delinquency/cancellation processes—with guidance
• Document straightforward third-party integration requirements and data mapping with guidance
• Train client personnel on the use of functional/business applications software as part of delivery activities
• Manage multiple assigned tasks accurately in a fast-paced environment

Qualifications

• Associate's degree in a related field (equivalent work experience may be considered in lieu of degree)
• Microsoft (Teams, Excel, Word, Outlook) experience
• 1+ years of experience working with business processes, documentation, or software systems
• Proficiency with requirements/documentation and defect tracking tools (e.g., Jira, Azure DevOps, Confluence, DevStride)
• Working knowledge of policy administration systems and the functional areas they support (policy, rating, billing, claims)
• Working knowledge of core billing concepts: billing plans, payment schedules, invoicing, and delinquency/cancellation processes
• Working knowledge of common third-party integration points (rating bureaus, payment processors, document generation, reporting)
• Familiarity with multiple insurance lines of business (e.g., personal lines, commercial lines)
• Ability to work full-time, in-office in Covington, OH

Requirements

• Preferred Bachelor's degree in Business, Technology, Management, Accounting, or a related field
• Prior experience in the insurance industry
• Prior experience as an Associate Business Analyst or in a similar requirements-gathering role

Benefits

• Pay: $45,000–$65,000/year depending on experience, paid semi-monthly (15th and end of month) via direct deposit
• Health coverage — effective the 1st of the month following your hire date
• Medical (Anthem HSA Plan): Marias pays 80% of the monthly premium
• Health Savings Account: company contributes— $750/year for single coverage up to $1,500/year for family coverage
• Dental (Superior Dental Care): Marias pays 50% of the monthly premium
• Vision (VSP): available at low employee cost
• Employer-paid protection at no cost to you
• Basic Life Insurance and AD&D — annual salary, up to $50,000
• Long-Term Disability — 60% of monthly salary, up to $6,000
• Short-Term Disability — 66.67% of weekly earnings, up to $1,000
• Retirement: 401(k) with company match of 50% of your contributions up to 8% of salary, after a 90-day waiting period, with full vesting at year 6
• Time off: 15 days PTO per year after a 90-day waiting period (pro-rated by hire date)
• 10 paid holidays
• Extras that make a difference: $1,500 annual family vacation reimbursement bonus (after 90 days, one trip per year)
• The Institutes Professional Development Program — Marias pays for books, study guides, and exam costs, plus $100 per passing exam and $150 upon designation completion
• $50 apparel allowance (after 90 days)
• Employee store discounts: Glacier View Coffee (10%), Pacific Coast Surf Shop (25%), Elias & Oliver Boutique (25%)