[Hiring] Business Analyst @Synergy Staffing

Role Description

We are looking for a Business Analyst for a contract opportunity focused on modernization initiatives. You will:

• Gather and clarify business needs
• Document processes and requirements
• Support solution assessment
• Assist with testing
• Collaborate with program staff, senior analysts, technical teams, vendors, and stakeholders to create clear project documentation

Qualifications

• Experience in business analysis, requirements gathering, documentation, or process mapping
• Experience supporting modernization programs or system implementation projects is preferred
• Familiarity with UAT, requirements traceability, user stories, and functional documentation is preferred

Requirements

• Gather business requirements through interviews, workshops, document reviews, and research
• Translate stakeholder input into process diagrams, user stories, business rules, and functional descriptions
• Draft and maintain current-state and future-state process maps, SOPs, requirements summaries, and system documentation
• Prepare UAT test cases, support test execution, document results, and communicate findings
• Support training materials, train-the-trainer sessions, user feedback collection, and implementation activities