[Hiring] Business Analyst @Talent Acquisition Team at Westland Insurance. Text reply only.

Role Description

As a Business Analyst, IT Business Solutions, you will play a pivotal role in bridging the gap between business needs and technological solutions. Your primary responsibility will involve:

• Gathering, analyzing, and documenting business requirements to facilitate the development and implementation of effective systems and processes.
• Collaborating closely with stakeholders across various departments to understand their objectives and challenges.
• Translating insights into comprehensive and actionable plans.
• Improving operational efficiencies with a primary focus on client needs.

This position is fully remote and is open to applicants residing anywhere in Canada.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 3 years of business analysis experience.
• Minimum of 1 year of data mapping experience.
• Broad understanding of IT domain experience and strong technical skills.
• Demonstrated analytical skills including knowledge/use of business analysis tools such as business process mapping, use cases, and various diagrams.
• Demonstrated problem-solving and critical thinking abilities.
• Ability to quickly absorb and understand new and complex information.
• Experience in business transformation and system implementation.
• Understanding of database systems and SQL.
• Knowledge of testing methodologies such as white/black box, unit, integration, and regression.
• Detail-oriented with excellent written and oral communication skills.
• Minimum intermediate level ability in Excel and Word.
• Basic T-SQL knowledge.

Requirements

• Work with stakeholders to identify and document business requirements for software development projects; write clear and concise user stories and acceptance criteria.
• Conduct thorough analysis of gathered information, documenting business processes, workflows, and system requirements; create detailed specifications to guide the development and implementation phases.
• Investigate and identify software issues; collect and analyze feedback and translate it into future product features.
• Identify potential challenges and propose innovative solutions to address business issues, contributing to overall efficiency and effectiveness of operations.
• Create and maintain a prioritized backlog of user stories, bugs, and technical tasks.
• Participate in sprint planning, reviews, and retrospectives to ensure that the team is meeting business objectives.
• Work closely with development, customer support, finance, and marketing teams to ensure alignment on product vision and strategy.
• Scrutinize application features to ensure they meet acceptance criteria and provide value to the customer.
• Propose improvements to automate business functions and improve customer-service experience.
• Proactively identify opportunities for improvement and make recommendations to the development team and stakeholders.

Benefits

• An open, flexible, and welcoming workplace.
• Plenty of opportunities to grow and learn.
• Autonomy to drive your own success.
• Inclusive culture with a talented community of diverse backgrounds.
• A total rewards program that supports financial, physical, and mental health.
• Flexible paid Values Days to celebrate days important to you.
• Paid Volunteer Days as part of Amplifying Communities, supporting causes that matter most to employees and clients.