[Hiring] Business Analyst @Paddle

Role Description

Are you a passionate problem-solver with a knack for deciphering financial and commercial data to uncover real business impact? Driven by the desire to shape growth strategies through actionable insights? If so, we invite you to join us as a Business Analyst.

At Paddle, we are building an analytical culture that empowers every team member to harness data for smarter decision-making. In this role, you will play a pivotal part in driving customer profitability, improving gross margins, and optimizing our cost structures. Working closely with cross-functional teams, you will turn complex financial data into insights that directly influence revenue growth, pricing strategies, and operational efficiency.

• Revenue & Pricing Analysis: Evaluate pricing initiatives and commercial strategies, modeling scenarios to help optimize revenue generation and measure business impact.
• Profitability & Cost Optimization: Analyze key drivers of customer profitability, margins, and cost of sales to highlight opportunities for efficiency, cost reduction, and growth.
• Core Data Analytics: Perform in-depth analytical work to uncover trends, translating complex datasets into clear, practical recommendations—not just buzzwords.
• Data Alignment & Infrastructure: Partner with Data Engineering and analytics teams to define requirements and ensure efficient data models are built for commercial and financial reporting.
• Dashboards & Reporting: Build, maintain, and enhance BI dashboards and visualisations to ensure critical metrics remain visible, accurate, and actionable across teams.
• Cross-Functional Execution: Work alongside stakeholders across Finance, Product, Go-To-Market, and Operations to translate analytical insights into action and track their long-term impact.
• Analytics Culture & Process: Advocate for data-informed decision-making across the business, helping refine analytical processes and improving data accuracy over time.

Qualifications

• Proven track record in Data or Business Analysis, ideally within a tech or SaaS environment.
• Experience in finance, pricing, margin analysis, or payments is a plus.
• Skilled in SQL, Google Sheets, and BI/visualisation platforms (e.g., Omni, Tableau, Looker, or Power BI).
• Possess an inventive, resourceful approach to tackling ambiguous data challenges.
• Able to break down complex commercial models and translate detailed data into clear, high-impact recommendations.
• Skilled at presenting insights clearly to stakeholders across functions and building strong collaborative relationships.
• Thorough with data accuracy, precise in calculations, and excited about navigating a dynamic environment with complex challenges.

Benefits

• Unlimited holidays.
• 4 months paid family leave regardless of gender.
• Investment in learning and personal development via constant exposure to new challenges.
• Annual learning fund and regular internal and external training.

Company Description

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.