[Hiring] BI Administrator @Johns Hopkins University

Role Description

IT@JH Univ Data Analytics & Engineering is seeking a BI Administrator who will provide hands-on technical leadership for the administration, operational reliability, and governance support of Johns Hopkins’ enterprise BI platforms, including Tableau Cloud, Power BI, and emerging Microsoft Fabric. The position is responsible for day-to-day platform operations such as:

• Configuration
• Monitoring
• Troubleshooting
• Gateway and bridge coordination
• Tier 2/3 support
• Vendor escalation

The role operates within a matrixed administrative model, working closely with partner BI administrators across other institutional areas to promote aligned practices, coordinated decision-making, and consistent platform support for a broad and diverse customer base. In addition, the role develops technical guidance and user-facing communications, supports licensing and cost recovery activities, and helps ensure these BI services remain secure, stable, scalable, and well governed for the institution.

Qualifications

• Bachelor's Degree
• Six years of related experience
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula

Requirements

• Demonstrated experience administering cloud BI services and hybrid connectivity components (gateways/bridges)
• Experience troubleshooting production incidents and maintaining operational documentation/runbooks
• Comfort operating in cross-team governance processes and translating platform capabilities/risks into standards, communications, and operational practices

Benefits

• Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.)
• Employee group: Full Time
• Schedule: Mon-Fri 8:30am-5:00pm
• FLSA Status: Exempt
• Location: Remote
• Department name: IT@JH Univ Data Analytics & Engineering
• Personnel area: University Administration