Back to Remote jobs  >   Customer Service
Virtual Front Desk Receptionist @Pinnacle Strategy Partners

[Hiring] Virtual Front Desk Receptionist @Pinnacle Strategy Partners

Mar 24, 2025 - Pinnacle Strategy Partners is hiring a remote Virtual Front Desk Receptionist. đź’¸ Salary: competitive compensation with potential bonuses. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Virtual Front Desk Receptionist at EcoWay Voyagers, you'll be the welcoming face and voice of our company, providing exceptional customer service and administrative support to clients and team members. Working remotely, you'll handle inquiries, manage calls, and assist with various administrative tasks to ensure smooth operations and positive client experiences. Your responsibilities will include:

  • Client Interaction: Serving as the first point of contact for clients, greeting them warmly, and assisting with inquiries, requests, and appointment scheduling via phone, email, and online chat.
  • Call Management: Answering incoming calls, directing calls to appropriate team members, taking messages, and providing information or assistance as needed.
  • Appointment Scheduling: Coordinating appointments, meetings, and conference calls for team members, ensuring that schedules are organized and conflicts are resolved promptly.
  • Document Management: Assisting with document preparation, formatting, and distribution, including letters, memos, reports, and other materials, to support office operations.
  • Email Correspondence: Managing email correspondence, responding to inquiries, forwarding messages, and maintaining an organized inbox to ensure timely and effective communication.
  • Travel Coordination: Assisting with travel arrangements, including booking flights, accommodations, transportation, and activities for team members and clients, while adhering to budgetary constraints and sustainability criteria.
  • General Administrative Support: Providing general administrative support to team members, including data entry, filing, copying, scanning, and other tasks as needed to maintain an organized and efficient office environment.

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor, and the ability to interact with clients, team members, and external partners professionally and effectively.
  • Strong verbal and written communication skills to convey information clearly and courteously, both over the phone and via email or chat.
  • Comfortable using phone systems, email, chat, and other digital platforms to perform receptionist duties and support office operations.
  • Strong organizational abilities to manage schedules, appointments, calls, and documents efficiently and accurately.
  • Meticulous attention to detail to ensure accuracy in call management, appointment scheduling, and document preparation.
  • Ability to adapt to changing priorities, handle multiple tasks simultaneously, and thrive in a fast-paced, remote work environment.
  • Collaborative mindset with the ability to work effectively as part of a team and support colleagues in achieving common goals.

Benefits

  • Enjoy the convenience and flexibility of working from home, allowing for a better work-life balance and eliminating the need for commuting.
  • Opportunities for learning and growth, including exposure to various aspects of office operations and access to training resources and development programs.
  • Join a supportive team of professionals who are passionate about sustainable travel and making a positive impact on the world.
  • Contribute to the promotion of responsible tourism and environmental conservation by supporting eco-friendly travel initiatives and sustainable business practices.
  • Receive a competitive pay with potential performance-based bonuses and incentives.
  • Access to company benefits such as health insurance, retirement plans, and other employee perks.
  • Opportunities for career advancement within the company as you demonstrate proficiency and contribute to the success of our administrative team.

Similar Remote Jobs

More jobs at Pinnacle Strategy Partners

More Customer Service jobs

More jobs in USA

Kickstart Your Job Search

Need advice to apply? Join our free Webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free

Unlock 54,312 additional remote jobs, advanced search & email notifications

Get Access Now

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Try for free - no card required.
Before You Apply
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Virtual Front Desk Receptionist @Pinnacle Strategy Partners
Customer Service
Salary đź’¸ competitive compensation with potential bonuses
Remote Location
USA
Job Type full-time
Posted Mar 24, 2025
Apply for this position Unlock 54,312 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Virtual Front Desk Receptionist Apply for this position Unlock 54,312 Remote Jobs
Ă—
  • Unlock 54,312 hidden remote jobs.
  • Your shortcut to remote work. Apply before everyone else.
  • Click and apply. No middlemen, no hassle.
Remotive - Email digest of tips on remote work and productivity | Product Hunt

We’re not like the other sites. Come see why!

50% off in March 2025
  • Single payment
  • Lifetime access
  • Filter by location/skills/salary…
  • Create custom email alerts
  • Private Slack Community

Get relevant job opportunities in your inbox

    Remotive
    Find Remote Jobs
    Hiring Remotely
    Quick Access