Trading Support Specialist @Binance

[Hiring] Trading Support Specialist @Binance

Mar 31, 2025 - Binance is hiring a remote Trading Support Specialist. 💸 Salary: competitive salary and company benefits. 📍Location: UK.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves supporting our highest value customers and institutions on Binance’s various products.

Serve as the point of contact for institutional and VIP customers
Provide dedicated and prompt support via different communication channels
Guide VIP customers on integrating and using Binance’s system, including API usage
Act as the first line of support for account and system-related issues
Represent VIP customers to internal teams including account, finance, risk, and products
Collect customer feedback and manage projects for product change requirements
Provide system and product updates to customers

Qualifications

Minimum of 3 years of relevant experience in a client/trading desk support role in financial services
Understanding of trading platforms or exchanges, e.g., knowledge of trading orders
Understanding of the use of API in communicating with a trading platform
Outstanding problem-solving capabilities, including solving issues under high pressure
Excellent communication skills for cross-departmental communication
Able to participate in an on-call rotation, as required by the business
Fluency in English; additional languages are an advantage
Hands-on experience in API trading is a strong plus
Understanding of cryptocurrency basics, e.g., blockchain transactions, is a strong plus
Knowledge of derivative and other trading products, e.g., futures, is a strong plus

Benefits

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (may vary depending on the work nature of the business team)

Similar Remote Jobs

Data Analyst • Binance Binance

Data Analysis competitive salary and company benefits Singapore

Apr 04, 2025
On-chain Data Analyst • Binance Binance

Data Analysis competitive salary and company benefits Singapore

Apr 04, 2025
SEO Specialist • Binance Binance

Marketing competitive salary and company benefits Taiwan

Apr 03, 2025

Customer Support Representative • Kowalski Companies Inc Kowalski Companies Inc

Customer Service competitive salary with benefits USA

Apr 04, 2025
VP, Customer Success • Leap Tools Leap Tools

Customer Service unspecified Canada

Apr 04, 2025
Executive Virtual Assistant • Inside Out Inside Out

Customer Service $6 - $8 per hour Latin America (LATAM), Philippines

Apr 04, 2025

Unlock 55,042 additional remote jobs, advanced search & email notifications

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Before You Apply

️

📍	Be aware of the location restriction for this remote position: UK
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Trading Support Specialist @Binance

Customer Service

Salary 💸 competitive salary and company benefits	Remote Location UK
Job Type full-time	Posted Mar 31, 2025

️

📍	Be aware of the location restriction for this remote position: UK
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.