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Technical Support Coordinator
@Keyme Locksmiths
[Hiring] Technical Support Coordinator @Keyme Locksmiths
Apr 02, 2025 - Keyme Locksmiths is hiring a remote Technical Support Coordinator. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Technical Support Coordinator, you will be responsible for calibrating our kiosks. You will have access to a wide variety of tools and technologies that keeps our fleet of kiosks healthy, becoming the go-to person for troubleshooting kiosk hardware and software.
- Use proprietary tools to provide technical support to our large fleet of kiosks
- Promptly follow the escalation procedures and ensure quality resolution is achieved
- Analyze and aggregate data from a variety of sources, and help improve engineering and business processes
- Actively contribute in enhancing our knowledge base
Qualifications
- Knowledge of Linux command-line and scripting languages (python or bash)
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
- Exceptional analytical and problem solving skills
- Must be able to multi-task and thrive in a fast paced environment
- Outstanding communication and interpersonal skills
- Must be willing to work a flexible schedule including holidays and weekends
- One year of Linux experience (preferred)
Benefits
- Compensation package that includes base pay
- Health, dental, and vision insurance
- Remote budget to set up your home office and internet stipend
- 401K plan with match
- PTO
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Basic Life and AD&D Insurance
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
