[Hiring] Support representative @Cross Border Talents
Apr 02, 2025 - Cross Border Talents is hiring a remote Support representative. 💸 Salary: competitive salary, performance bonus, sales bonus. 📍Location: Bulgaria.
Role Description
Join a fast-paced customer support team assisting users with mobile service-related queries via phone and email. You'll handle account issues, explain service options, resolve billing questions, and identify sales opportunities. This is a great opportunity for someone with strong communication skills who enjoys problem-solving and helping people.
- Respond to customer inquiries via phone and email in a professional and timely manner
- Provide support on account management, billing issues, and service information
- Identify and recommend suitable products or service upgrades
- Accurately document all customer interactions in the system
- Meet performance and quality targets
- Maintain a high level of customer satisfaction
Qualifications
- Proficiency in German (B2 – C1 level)
- Prior experience in customer service or sales is a plus
- Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Comfortable working with computers and customer management systems
- Sales-oriented mindset and proactive attitude
- Ability to work flexible shifts, including weekends
Benefits
- Competitive Salary
- Performance Bonus
- Sales Bonus
- Food vouchers
- Multisport card
- Additional health insurance
Company Description
Outsmarting Digital Skills Shortage with Global Recruiters and Algorithms.
🏆Since 2014 Cross Border Talents has been converting more Companies and Candidates to international recruitment than any traditional recruitment company.
Similar Remote Jobs
More jobs at Cross Border Talents
-
Customer Service competitive salary BulgariaApr 03, 2025
-
Human Resources competitive fees that are double the market average. SpainApr 03, 2025 -
Customer Service unspecified EuropeMar 28, 2025
More Customer Service jobs
-
Customer Service $90,000 - $100,000 a year USAApr 13, 2025
-
Customer Service $54,400 - $74,800 annually CanadaApr 13, 2025
More jobs in Bulgaria
-
All others unspecified Estonia, Portugal, Hungary +18 moreApr 11, 2025
Kickstart Your Job Search
Unlock 54,597 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: Bulgaria |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive salary, performance bonus, sales bonus
|
Remote
Location
Bulgaria
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Bulgaria |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
