[Hiring] Support Coordinator @HFMS HF Management Services, LLC
Mar 28, 2025 - HFMS HF Management Services, LLC is hiring a remote Support Coordinator. đź’¸ Salary: $39,208 - $52,000. đź“ŤLocation: USA.
Role Description
The Scheduling Liaison for Healthfirst is responsible for handling appointment scheduling for in-field nurses. The nursing visits are for reassessments and cover members who are in multiple product lines of business including Managed Long-Term Care Plan (MLTCP) and CompleteCare (CC) products-a Medicaid Advantage Plus Plan (MAP), FIDA (Fully-Integrated Dual Advantage) and others. The Scheduling Liaison will:
- Schedule and handle calls relating to scheduling
- Map out travel distance to appointments
- Generate daily appointment availability reports, including sectioning based on language needs and County
- Review and organize CareEnhance Clinical Management Software (CCMS) and Electronic Medical Records (EMR) pre-enrollment database system
- Schedule assessments for field staff (Nurses and/or Enrollment 50+) to ensure daily goals for SHP, CC and PHSP are being achieved
- Section the report by language needs and County for maximum efficiency in assigning active and prospective members for appointments for management review
- Assist with appointment rescheduling activities with documentation in the electronic medical records
- Schedule new appointments and prepare special scheduling projects for SHP and CC
- Work on other duties based on business need
- Maneuver multiple tasks independently with a fast-paced, proactive approach to changing priorities
- Handle many details and remain focused in an environment with distractions
- Contribute creative solutions and ownership of daily assignments for seamless communication and systematic completion of routine and special projects
- Follow protocol and use logical reasoning to escalate situations to management and clinical staff appropriately
- Maintain daily tracking reports, including 3rd party outsourced Nurses, managed services organizations (MSO) and/or partnerships/vendors
- Schedule activities for management review
- Perform additional duties as requested
Benefits
- Medical, dental and vision coverage
- Incentive and recognition programs
- Life insurance
- 401k contributions (subject to eligibility requirements)
Company Description
Healthfirst is New York’s largest not-for-profit health insurer offering its nearly 1.7 million members access to high-quality, affordable healthcare. As part of the community for nearly 30 years, Healthfirst’s unique advantage is rooted in its belief that good health doesn’t start in a doctor’s office. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being.
This value-based care model is the foundation of the company’s sustained growth in one of the most dynamic markets in the country. If you are passionate about what you do and want to work for a company that is focused on the future and dedicated to making a difference in people’s lives, then Healthfirst is for you.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$39,208 - $52,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
