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Social Media Assistant @VaVa Virtual Assistants

[Hiring] Social Media Assistant @VaVa Virtual Assistants

Feb 23, 2025 - VaVa Virtual Assistants is hiring a remote Social Media Assistant. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for a skilled Social Media Assistant who is capable of managing the account and client relationship. You will be responsible for running your service seamlessly and efficiently to ensure client satisfaction.

  • Represent VaVa Virtual Assistants in a Positive & Professional Manner
  • Demonstrate an exceptional work ethic and a positive attitude in all interactions
  • Ensure all communication reflects the company’s values and level of professionalism
  • Embrace VaVa values, standards, and contribute to a thriving company culture
  • Take Ownership of Client Satisfaction
  • Lead and manage client accounts and interactions
  • Understand and anticipate client needs while also communicating progress and updates
  • Address challenges and problem solve without compromising quality of service
  • Demonstrate a commitment to excellence in high-quality work and attention to detail
  • Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service

Operational Responsibilities:

  • Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase level of service
  • Effectively manage tasks, projects, and deadlines to always meet client expectations
  • Maintain open communication with the client, external stakeholders, and the VaVa team
  • Provide the utmost care with keeping sensitive and confidential information private and secure at all times

Responsibilities:

  • Executing and implementing a social media strategy for Clients
  • Managing and creating social media content and graphics
  • Excellent knowledge of social media platforms
  • Ability to define audiences, the buyer persona approach, grow brand awareness, and increase impressions
  • Defining, measuring, and reporting relevant social media KPIs
  • Remaining up-to-date with social media best practices and new technologies
  • Utilizing social media management tools
  • Proficient with graphic design tools and able to utilize web resources to create basic but professional-looking graphics or design elements
  • Problem-solving and making last-minute adjustments as needed based on Client preferences
  • Providing consistent, grammatically correct, and timely communication to the Client
  • Ability to write content in Client and Client company voice
  • Successfully managing projects using technology
  • Collaborating and presenting effectively with a variety of individuals
  • Managing competing priorities
  • Using stellar grammar and organization in emails, documents, posts, captions, etc. (all written communication)
  • Learning Client’s preferences and providing them with work catered to their preferences
  • Other Social Media tasks as requested

Qualifications

  • Must reside and be authorized to work in the United States
  • At least 2 years of the demonstrated experience outlined above
  • At least 2 years of experience working full-time in a virtual role
  • Available at least 20 hours per week to support high-touch, deliverable-focused clients

Technical Qualifications

  • Knowledge of all social media platforms, as well as staying current on trends
  • Knowledge of various technologies (social media platforms, scheduling software, project management, CRMs) to manage and make recommendations to Clients
  • Strong experience with technology such as: Social Media platforms and tools, Google Suite, Microsoft Office, Slack, and Project Management Tools

Experience Requirements

  • Entry Level

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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Social Media Assistant @VaVa Virtual Assistants
Customer Service
Salary 💸 unspecified
Remote Location
USA
Job Type contract
Posted Feb 23, 2025
Apply for this position Unlock 52,211 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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