[Hiring] Service Analyst 1 @Elyoninternational
Mar 18, 2025 - Elyoninternational is hiring a remote Service Analyst 1. 💸 Salary: $20/hour. 📍Location: USA.
Role Description
This role involves monitoring, processing, reporting, and documenting a variety of transactions including but not limited to:
- Suspense
- Adjustments
- Premium receipt
- Invoicing
- Deduction requests
- Delinquencies for customers
Coordinate with other business areas to ensure accurate premium processing, reporting, billing, and fee disclosure. Perform thorough in-depth research as needed in support of reconciliations and adjustments of premium. Manage delinquency process and own customer interactions.
Mitigates financial risk by drafting legally defensible contracts via amendment process for all levels of complexity across all States. Analyze amendment submission materials to match provisional intent; discusses policy provisions to enhance customer experience.
Proactively communicates sensitive and/or confidential contractual and billing information, as well as providing solutions in a clear and effective manner to:
- Employers
- Producers
- Third party administrators
- Field and home office staff
Responsible for alignment with PAS Program goals, values, and vision. This position is part of the new Policy Administration System (PAS) Program. As the PAS Program is evolving, there is a requirement for employees to have the ability to flex and adjust with each evolution. This role will provide suggestions for improvements to the new system/processes and engage in future releases.
Qualifications
- Bachelor’s degree or the equivalent combination of education and/or relevant experience
- 1 - 3 years work experience in group employee benefits administration, complex billing administration, premium management
Requirements
- Thorough knowledge of group benefits product offerings
- Ability to work with all levels of complexity and bring an understanding of how to administer plan provisions, rate structures, premium calculations, bill offerings, and delinquency processing
- Must be strategic and resourceful
- Demonstrated ability in problem solving customer issues at all levels of complexity
- Plans and schedules own work and requires limited direction
- Complex work may require engagement and input from multiple roles companywide for desired output
- Assists with development of cross-organization knowledge sharing
Benefits
- Paid sick leave
- Medical/Dental (optional)
- 401 (k) Retirement Plan (optional)
- Employer Paid Life Insurance
- Employer Paid Short Term Disability
- Optional Life Insurance
Similar Remote Jobs
More Customer Service jobs
-
Customer Service great salary GreeceMar 23, 2025
-
Customer Service unspecified GreeceMar 23, 2025
-
Customer Service commission based USA, Australia, Colombia +1 moreMar 23, 2025
More jobs in USA
-
All others $80,000 to $100,000 USAMar 23, 2025
-
Sales / Business $65,000-$70,000 USAMar 23, 2025
-
Business Development Manager • 50158 Specialty Program Group, LLC 50158 Specialty Program Group, LLCSales / Business $80,000 to $90,000 USAMar 23, 2025
Kickstart Your Job Search
Unlock 53,060 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$20/hour
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Mar 18, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
