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Customer Service
Research & Scheduling Assistant
@Stagway Global, LLC
[Hiring] Research & Scheduling Assistant @Stagway Global, LLC
Mar 18, 2025 - Stagway Global, LLC is hiring a remote Research & Scheduling Assistant. 💸 Salary: competitive salary with performance-based bonuses. 📍Location: USA.
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Role Description
- Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly
- Assist clients with travel bookings, including flights, hotels, car rentals, and special requests
- Maintain accurate records of client preferences, travel plans, and itineraries
- Coordinate scheduling for travel consultations and manage the calendar for the agency
- Process payments, issue invoices, and track client accounts
- Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases
- Research travel destinations, accommodations, and activities to support clients’ needs
- Work closely with the travel agents and management to ensure seamless operations
Qualifications
- Previous experience in customer service, administrative roles, or the travel industry preferred
- Strong organizational skills with an ability to manage multiple tasks and deadlines
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus
- Self-motivated, reliable, and capable of working independently in a remote environment
- A passion for travel and helping others plan their perfect getaway
Benefits
- Flexible remote work schedule, offering work-life balance
- Competitive salary with opportunities for performance-based bonuses
- Paid time off (PTO) and holiday pay
- Access to exclusive travel discounts and perks
- Professional development opportunities and ongoing training
- A supportive and collaborative team culture
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
competitive salary with performance-based bonuses
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
