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Customer Service
Payment Operations Specialist
@Flywire
[Hiring] Payment Operations Specialist @Flywire
Mar 20, 2025 - Flywire is hiring a remote Payment Operations Specialist. 💸 Salary: competitive compensation including restricted stock units. 📍Location: Mexico.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Opportunity:
- Ensure daily processing deliverables of the Americas are consistently met
- Deliver an exceptional service to all payers and beneficiaries
- Ensure all payment related enquiries are resolved meeting agreed SLAs
- Understand the importance of strong financial controls and implement processes that are efficient and compliant with our internal policies
- Use of data to measure team performance and facilitate the decision making process
Qualifications
- Deadline focussed with strong organizational skills and exceptional attention to detail
- Fluent English, written and spoken, other languages are a plus
- Possess a willingness and eagerness to learn
- Ability to work independently in a fast-paced environment
- Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
- Passion for problem solving and helping customers
- Highly effective communication skills
- A positive, can-do attitude motivated to drive ongoing, continuous improvement
- 3+ years experience in payments industry, finance or banking operations
Benefits
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
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️
| 📍 | Be aware of the location restriction for this remote position: Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
competitive compensation including restricted stock units
|
Remote
Location
Mexico
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Mexico |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
