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Customer Service
Medical Laboratory Customer Service Representative
@RayaCX
[Hiring] Medical Laboratory Customer Service Representative @RayaCX
Mar 28, 2025 - RayaCX is hiring a remote Medical Laboratory Customer Service Representative. 💸 Salary: unspecified. 📍Location: Africa.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients, physicians, and other healthcare professionals. They will handle inquiries, schedule appointments, process orders, and ensure the laboratory's efficiency.
- Answer incoming calls and provide prompt and accurate information.
- Schedule appointments for laboratory tests and procedures.
- Process patient orders and ensure accurate billing.
- Resolve customer complaints and issues promptly.
- Maintain accurate patient records and documentation.
- Coordinate with laboratory technicians and medical staff.
- Promote laboratory services and products.
Qualifications
- A medical educational background is preferable.
- A bachelor's degree in sciences, agriculture, and pharmacology is preferable.
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using computers and medical software.
- Experience in a healthcare setting is preferred.
Company Description
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| 📍 | Be aware of the location restriction for this remote position: Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Africa
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Africa |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Medical Laboratory Customer Service Representative
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