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Customer Service
Lead Processing Agent
@Joinbetter
[Hiring] Lead Processing Agent @Joinbetter
Feb 14, 2025 - Joinbetter is hiring a remote Lead Processing Agent. 💸 Salary: $6-$8 per hour. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This position is on a dynamic, fast-paced team within a startup, and as a result, additional duties may be assigned.
- Manage inbound referrals, which involves receiving faxes and referrals via email and web portals, and promptly entering referrals into our systems for team members to review and act upon.
-
Key activities include:
- Error-free data entry (demographics, insurance, condition information)
- Prompt notification to Provider Success Coordinators upon receiving referrals
- Medical record review
- Have excellent communication and task management skills, requiring quick, kind, and professional communication with patients, providers, and internal colleagues via instant messaging, email, and phone calls.
Qualifications
- Ability to work full time, 45 hours per week, 9:00am - 6:00pm EST
- Prior experience working in a medical office or a healthcare startup preferred
- Prior experience in medical record management or collection preferred
- Excellent communication skills (email, Slack, phone)
- Proficient in Google Suite (Gmail, Google Sheets)
- Teamwork/collaborative attitude is a must
- Ability to work one Saturday per month (10am - 2pm EST)
Compensation and Benefits
- $6-$8 per hour
- Fully remote work
- Talented and fun coworkers who are passionate about improving our healthcare system
- The opportunity to be part of a mission-driven company and make a difference in patients’ lives
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$6-$8 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Feb 14, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
