L2 Linux Support Engineer @Virtuozzo

[Hiring] L2 Linux Support Engineer @Virtuozzo

Mar 15, 2025 - Virtuozzo is hiring a remote L2 Linux Support Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: Malaysia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

  • Coordination, troubleshooting and solving reported customer problems in collaboration with customer technical teams and internal teams
  • Performing analysis and evaluations of technical performance and reliability of products, systems, and services based on customer requests
  • Adhering to defined standards and measures for quality and customer satisfaction, managing customer communication according to SLAs
  • Maintenance of internal and external knowledgebase on company’s products and troubleshooting procedures

Qualifications

  • Desire to grow as an IT professional with focus on advanced/expert Linux knowledge
  • Ability to work only three days a week with one night shift
  • Understanding of OS structure and Linux configuration skills
  • Operating system installation, configuration, upgrade, and maintenance experience (Linux)
  • Networking and network services (Linux) configuration experience
  • Experience with troubleshooting/monitoring utilities (Linux)
  • English (Upper intermediate or above)
  • Great communication and interpersonal skills
  • Ability to stay calm and focused
  • Docker, Kubernetes, OpenStack experience (would be considered as a plus)
  • Redhat or LPI certificates (would be considered as a huge plus)

Benefits

  • Skyrocket your knowledge on how Linux works with supervision of our trainers and help of well-knit team of professional support engineers
  • Find out how Linux is used by huge enterprises all over the world
  • Prepare your knowledge base for further career growth with Virtuozzo
  • Be acquainted with our customers to get a boost in your communication skills

Company Description

Virtuozzo - one of the most perspective technology companies in the world. We are a private, profitable and rapidly growing global software company with a startup spirit. Virtuozzo delivers a virtual infrastructure platform that enables service providers and enterprises to leverage containers, virtual machines, and software-defined storage with backups, image management, and automation tools — all in a single solution.

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: Malaysia
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L2 Linux Support Engineer @Virtuozzo
Customer Service
Salary đź’¸ unspecified
Remote Location
Malaysia
Job Type unspecified
Posted Mar 15, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: Malaysia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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