[Hiring] IT Support Technician II @Interlaced
Mar 01, 2025 - Interlaced is hiring a remote IT Support Technician II. 💸 Salary: $20,000-$24,000 annual doe. 📍Location: Argentina.
Role Description
Interlaced is looking to hire a contracted IT Support Technician II in Buenos Aires. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.
- Efficient problem solver with high technical skills and experience
- Stays up to date with the latest technology trends
- Ability to quickly incorporate new techniques and processes
- Personable and able to interact with each level of the client's business, from the front desk to the CEO
- Ability to simplify complex technical solutions and convey them to end users
- Minimum of 3+ years working in IT, with a focus on help desk and customer support
- Full-time contract position working remotely to assist end users through remote sessions via chat, phone, and email
- Expected to have a dedicated working environment/home office with stable internet connection
- Proficiency in English at B2 or higher
- Working hours: 8:00am - 5:00pm Pacific Time (UTC -7 / -8), Monday through Friday excluding holidays
- Anticipated in-office work 3 days a week in Buenos Aires starting in 2025
Below are tools we work with at Interlaced and proficiency in several of these tools is preferred:
- Meraki
- Ubiquiti
- MacOS
- Windows Desktop OS
- Microsoft Azure
- AWS
- Google Cloud Platform
- Microsoft 365
- Google Workspace
- Slack
- OneLogin
- Okta
- Jumpcloud SSO
- SentinelOne
- SPF
- DKIM
- DMARC
- DNS Filter
- Datto / Backupify
- Comet Backup
- BackBlaze
- Zoom
- Microsoft Teams
- RingCentral
- Addigy
- JumpCloud MDM
- Kandji
- Microsoft Intune
- Mosyle
Qualifications
- 3+ years of experience in IT, focusing on help desk and customer support
Requirements
- Knowledge of common business technologies
- Experience working in diverse technical environments
- Proficiency in English at B2 or higher
Benefits
- Competitive compensation ($20,000-$24,000 annual DOE) and open-ended contract
- Cell phone and health & wellness reimbursements
- 16 paid Holidays annually - 6 fixed and 10 flexible
- 2 paid volunteer days annually
- Paid sick time
- Peer-to-peer bonus allowance
Company Description
Interlaced is a cloud-focused managed services provider, providing outsourced IT services for innovative businesses across the country. We specialize in designing, implementing, and supporting cutting edge technology infrastructures, that help propel teams towards their dreams!
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| 📍 | Be aware of the location restriction for this remote position: Argentina |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$20,000-$24,000 annual doe
|
Remote
Location
Argentina
|
|
Job Type
contract
|
Posted
Mar 01, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Argentina |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
