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Insurance Property and Casualty Licensed: Sales & Service Representatives @Markel Service Inc.

[Hiring] Insurance Property and Casualty Licensed: Sales & Service Representatives @Markel Service Inc.

Mar 27, 2025 - Markel Service Inc. is hiring a remote Insurance Property and Casualty Licensed: Sales & Service Representatives. 💸 Salary: $20 - $21.50/hour. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Sales & Service Representative you will deliver quality service and insurance recommendations to current and prospective Markel customers. This is a combined service and sales role with the expectation that sales vs. service responsibilities will be split based on business needs. All sales leads are provided and there is no outbound cold calling.

  • Work diligently to find resolution to customer concerns and escalate to appropriate level when necessary.
  • Convey information efficiently, effectively, and appropriately in order to meet the needs of the customer.
  • Strive for first call resolution in order to provide “best in class” service.
  • Stay current and knowledgeable of all procedures to ensure department standards and guidelines are met, which include:
    • Schedule Adherence
    • Quality Assurance
    • First Contact Resolution
    • Average Talk Time
    • Average Handle Time
    • Average Speed of Answer

Qualifications

  • Ability to work in a fast-paced team environment.
  • Dedicated to providing a positive customer experience.
  • Communicate clearly and professionally over the phone.
  • Strong technical background/ability to multi-task in several systems at once.
  • Willingness to learn new material and systems/applications.
  • Accountable and reliable.

Requirements

  • Property/Casualty Insurance License required.
  • High School Diploma or equivalent; some college is a plus!
  • 1 or more years of insurance sales/service experience desired.
  • Customer Service experience required.
  • Demonstrated job stability and attendance records.
  • Remote working experience a plus.
  • Solid computer, grammar and multi-tasking skills.
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Benefits

  • Competitive benefit programs that help meet diverse and changing environments.
  • Options to select from multiple health, dental and vision insurance plan options.
  • Optional life, disability, and AD&D insurance.
  • 401(k) with employer match contributions.
  • Employee Stock Purchase Plan.
  • PTO, corporate holidays and floating holidays.
  • Parental leave.
  • Hybrid working schedules of 3 days in the office and 2 days remote.
  • Annual Performance Bonus Potential.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Insurance Property and Casualty Licensed: Sales & Service Representatives @Markel Service Inc.
Customer Service
Salary 💸 $20 - $21.50/hour
Remote Location
USA
Job Type full-time
Posted Mar 27, 2025
Apply for this position Unlock 54,755 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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